- Coordinate Inspections:
- Schedule and organize inspections for various commodities.
- Ensure all necessary documentation and permits are in place before inspections.
- Documentation and Reporting:
- Prepare and maintain detailed inspection reports.
- Ensure compliance with industry standards and regulations.
- Record and track inspection results and non-compliance issues.
- Communication:
- Updates and Feedback: Provide regular updates to clients about the status of their inspections. This includes notifying them of any delays, issues, or changes in the inspection schedule.
- Initial Contact: Establish and maintain strong relationships with clients. This includes understanding their specific inspection needs and expectations.
- Report Delivery: Ensure that clients receive detailed and accurate inspection reports in a timely manner. Address any questions or concerns they may have about the findings.
- Team Collaboration: Work closely with inspectors, quality control teams, and other internal departments to coordinate inspection activities. Ensure everyone is informed about their roles and responsibilities.
- Issue Resolution: Facilitate communication between different teams to quickly resolve any issues that arise during the inspection process.
- Quality Assurance:
- Verify that inspection procedures are followed correctly.
- Implement and monitor quality control measures to ensure the accuracy and reliability of inspection results.
- Compliance:
- Ensure all inspections comply with relevant legal, regulatory, and internal standards.
- Stay updated on changes in industry regulations and standards.
- Administrative Support:
- Assist in the training and onboarding of new inspection staff.
- Manage inspection-related records and databases.
Requirements- Langues
- English - Must have
- Spanish or Mandarin - Either or must have
- French - A plus
- Dutch - A plus
- Education:
- A degree in a relevant field such as Engineering, Business Administration, or a related discipline is often preferred.
- Experience:
- Previous experience in the TIC industry or a related field is a plus
- Familiarity with commodity inspection processes and standards is a plus
- Sales experience is a plus
- Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and a high level of accuracy.
- Proficiency in using inspection management software and tools a plus.
- Tech tools
- Office Suite ( Teams, Outlook, Word, Excel)
- AI tools a plus
- Automation experience a plus
BenefitsPotential travel opportunities
Career potential to grow into an Account Manager role (up to Key Account Manager)