Claims Analyst with Spanish

Why you'll love working at Xceedance:

• The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients.
• Our position in the insurance industry - Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to drive operations, implement technology and improve their performance. And what's best about this is that we are at the cutting-edge of the industry, playing a leading role in helping our clients' develop.
• Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

Role description

Is your claim to fame your knowledge of claims? Does the idea of global (virtual) travel excite you? Does your creative and innovative mind get the better of you? Can you think on your feet (as well as at your desk)?
This is a unique opportunity to take part in the ongoing development and growth of the claims area in our Krakow office. As a Claims Analyst in our growing Insurance Operations team, you will collaborate with our global clients and focus on delivering top-notch strategic support in the area of Claims Management; whilst at the same building upon a complex knowledge of the end-to-end insurance process. More specifically, your responsibilities will include:
• Reviewing and analyzing various documents, including but not limited to policy documents, incident reports, financials, legal/court documents, etc.
• Reviewing loss notifications and identifying claim loss details to create first notice of loss for various lines of business.
• Working in collaboration with our colleagues and client representatives in various locations, to resolve complex issues and provide ongoing support.
• Maintaining proper documentation of all relevant processes and procedures.
• Complying with reporting requirements and collating various reports for our clients.

What you'll need to get this job:
• Very good English skills.
• Good knowledge of Spanish (min. B1).
• Excellent data processing and analysis skills.
• Analytical thinking and numeracy skills.
• Good organizational skills and a high attention to detail.
• Experience in the insurance industry would be a huge plus - preferably in claims or a related area.
• Ability to read and interpret insurance related documents.
• Ability to question the status quo and openness to new challenges.
• Excellent communication skills.
• A positive attitude and sense of humor are a must!

How we'll support you:

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.
• Flexible work hours (we start between 7:00 and 10:30 am).
• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.
• Additional days off - to celebrate your birthday, moreover, if you want to have covid vaccine or do a volunteering work, feel free to do so with some extra days off.
• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.
• Lively and modern office in the City Centre with parking space for employees.