Job DescriptionHighlights
• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events
DISABILITY EVALUATIONS SPECIALIST - SPANISHWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!
ROLE OVERVIEW We are looking for a Disability Evaluations Specialist - Spanish to be part of our team.
• This role is are responsible for calling and evaluating prospective clients for Social Security Disability benefits.
MAIN RESPONSIBILITIES - Contact prospects and complete case evaluations, evaluate them using our Lead Management System (LMS) and all other management approved acceptance criteria
- Explain Social Security Disability and/or VA eligibility, benefits and our requirements, expectations and standards
- Positively promote and sell the benefits of using our services to all prospects
- Accurately document all contact with prospects, enter all information and outcomes in accordance with current company policies and procedures
- Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs
- Respond to phone calls as needed to answer questions for clients/leads
- Complete special projects and other assigned tasks • Possess excellent communication skills both verbal and written
- Must be able to work independently and have great organizational skills
- Data Integrity - Consistently and accurately document/enter information in accordance with current policies and practices
- Other duties as may be assigned.
Requirements- At least 1 year and up of Spanish Bilingual work experience in the Call Center Industry
- Can demonstrate excellent verbal English & Spanish skills
- Can show strong written business English & Spanish skills
- Comfortable with technology like MS office applicants and internet browsing
- Amenable to work on a nightshift schedule.
- Must be able to work on our site in 6th Floor Tower 1Rockwell Business Center, Ortigas
Benefits - HMO benefits for you beginning day ONE, with an additional (1) Company-covered Dependent after 90 days
- At least 18 Days of Paid Time Off
- Mental Health counseling
- Dynamic Team Environment
- iFive is the place where you are never "just a number!"