Polonia, KlodzkoPolonia, Klodzko


Fecha de publicación 24.04.2024

Import Coordinator Process Lead with Spanish or Portuguese

Job ID: 38594 | Location: Lodz, Poland, hybrid work

"Greater Chemistry - between People and Planet" - it is our Purpose which leads company's Strategy:
• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

Currently to our SSC in Lodz we are looking for a person willing to take a role of Import Coordinator Process Lead. This person would be responsible for LATAM market therefore Spanish or Portuguese is required. If our proposition looks interesting to you try your hand in recruitment.

What will you be doing?
  • Ensure SLA/KPIs are met and reported accurately to guarantee our promise of delivery to customers.
  • Conduct timely and clear communication with both internal and external customers to maintain operational transparency in transactional activities.
  • Assist the team in establishing and maintaining robust, collaborative relationships with all stakeholders.
  • Understand and enforce adherence to all processes, policies, procedures, and internal controls and ensure all operations comply with local country regulations.
  • Guide the team in managing customer disputes effectively by ensuring correct product shipment, quantity, and customer details.
  • Automate procedures in SAP to reduce waste and operational errors and encourage and support the team in utilizing IT tools.
  • Utilize process expertise to lead and deliver business projects on time with high engagement.

What are we looking for?
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, International Trade, or related field.
  • Minimum 3 years of experience in Supply Chain, Logistics, or Foreign Trade Operations. Previous experience in process-driven environment would be an asset.
  • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
  • Experience with SAP or similar ERP system, knowledge of Power Automate and other process automation solutions would be an asset.
  • Understanding of data analysis and performance metric tools.
  • Ability to identify issues, analyze problems, and drive appropriate solutions; strong project approach.
  • Understanding of the relevant legal and regulatory frameworks in LATAM countries affecting supply chain and logistics operations.
  • Strong communication skills.
  • Language skills:
  • Corporate language: English B2
  • Working with customers: Spanish or Portuguese C1

What's in it for you?
  • Possibility to work in a Top Employer 2024 certified company.
  • A rewarding challenge to further develop your skills in a professional work environment.
  • An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
  • Career development within our organization.
  • Language bonuses.
  • II Shift Bonus.
  • Relocation packages.
  • Internal and external trainings.
  • Benefits such as sport card (Multisport), private health care, additional life insurance.
  • Hybrid work model.
  • Language courses.
  • Corrective eyeglasses refund.
  • Performance related yearly bonus.
  • Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
  • Discount card for the various restaurants.
  • Integrational team events.
  • Possibility to participate in the charity activities.
  • Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Your Contact
Zuzanna Glapińska
Talent Acquisition Specialist
Telephone: +48 42 298 27 46 | mobile: +48 538 895 907| E-mail: [email protected]


Clariant is a focused specialty chemical company led by the overarching purpose of 'Greater chemistry - between people and planet'. By connecting customer focus, innovation, and people the company creates solutions to foster sustainability in different industries. On 31 December 2022, Clariant totaled a staff number of 11 148 and recorded sales of CHF 5.198 billion in the fiscal year for its continuing businesses. As of January 2023, the Group conducts its business through the three newly formed Business Units Care Chemicals, Catalysts, and Adsorbents & Additives. Clariant is based in Switzerland.

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  • Our commitment to people - download our Employment Standards Brochure

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