Junior Order Management Specialist with Spanish

The Customer Service Back Office Junior Specialist plays a vital role in supporting the back-office operations of the customer service department. Assists in various administrative tasks, order processing, data management, and documentation, contributing to the efficient functioning of the back-office team and ensuring smooth implementation of data into systems.

• Contacting Spanish business (email and teams) regarding availability of goods, delivery date of order, complaints during delivery, etc.
• Entering new orders and managing EDI orders
• Controlling delivery time of orders for individual customers
• Customer Creation and changing address, date, warehouse, quantity of goods in orders
• Creating technical complaints and issuing credit notes to the customer
• Releasing delivery notes
• Creating credit and debit notes for invoices
• Month-End Close Process
• Working with Oracle, Epro

Qualifications:

• Polish and Spanish are required
• 1 year of experience in a similar position
• Familiar with computer applications, including MS Office and customer relationship management (CRM) software.
• Good communication skills
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Conscientiousness

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.