job
Rumania, BucharestRumania, Bucharest

Genpact

Fecha de publicación 15.04.2024

Quote Specialist - Senior Process Associate - Spanish - On Site Bucharest

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We are inviting applications for the role of Quote Specialist - Senior Process Associate - Spanish - On Site Bucharest
In this role, you will be responsible for Drive Continuous Improvement and develop a strategy for team to reach organization goal.

Responsibilities
• Based on your active queue or requests, prepare quotes for software reselling partners
• Manage agreements efficiently and accurately from start to finish including logging and updating the contract management system.
• Be the product/solution expert that can guide internal groups and external resellers towards the most relevant products based on the needs of the end-customer
• Though not a Sales role, the quote specialist should be able to identify upsell/cross-sell products as well as any special bundles or pricing that could be applicable
• Work with resellers of varying sizes and across various countries to complete quotes in accordance with the end-customer needs
• Identify, interpret, and select Terms & Conditions based on pre-defined criteria and work with legal teams as needed or for any approval escalations
• Review and complete action items on internal dashboard in a timely manner.

Qualifications we seek in you:
Minimum qualifications

• Years of experience working in SaaS/Software industry configuring, pricing, quoting (CPQ) is a plus
• Attention to detail required.
• Exceptional written and verbal communication skills.
• Comfortable interacting with all levels of a professional organization.
• Outstanding interpersonal skills, customer service, and communication (in person, over the phone, and through electronic communications and social media)
• Must thrive in an environment of measurable performance management.
• Strong ability to navigate multiple software platforms.
• Strong time management and organizational skills.
• Strong self-starter with the desire and ability to succeed in a fast-paced, high-growth environment.

Preferred qualifications

• Any Graduate
• Proficient with MS Excel, MS Word, MS PowerPoint
• Proficient in English (Read/Write/Speak)
• Good analytical and problem-solving skills
• Ability to communicate verbally and through emails/Phones with businesses
• Proven ability to build effective working relationships with clients & internal stakeholders

What can we offer?
• Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural environment;
• Various training courses (initiating, soft skills).
• Possibility of development;
• Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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