Reservation Agent - Spanish Speaking

Join the COYA Family as a Reservation Agent!

COYA is a luxury lifestyle group with two iconic venues in London: Mayfair and City of London, alongside a global presence in destinations such as the Middle East, Monte Carlo, Barcelona, and Marbella.

Born from a spirit of adventure, COYA is a vibrant celebration of Latin American culture, offering delicious Peruvian cuisine, innovative cocktails, live music, stunning art, and immersive events.

At COYA, our teams are our family. We are committed to nurturing talent, providing opportunities for growth, and empowering every team member to achieve their full potential.

We are now seeking a passionate and dedicated Reservation Agent to join our dynamic team.

What We Offer

As a valued member of the COYA family, you'll enjoy:

• Enhanced holiday package - 32 days (including bank holidays).
• Long service awards to celebrate your milestones.
• Opportunities to travel and work at COYA's global venues.
• Exclusive discounts on high-street, leisure, and retail.
• Career development - We believe in promoting from within and helping you grow.
• Employee Referral Program - Rewarding you for introducing top talent.
• Global dining discounts at COYA and our sister venues.
• Complimentary meals - Enjoy delicious family-style meals twice daily.
• Generous parental gift when you become a parent.

What We're Looking For

The ideal Reservation Agent will:

• Be fluent in Spanish - essential.
• Have experience in a similar role within the hospitality industry.
• Possess excellent communication skills, both verbal and written.
• Exhibit strong attention to detail and organizational abilities.
• Be commercially minded with the ability to upsell effectively.
• Stay solution-focused and positive when faced with challenges.
• Thrive as a team player and contribute to our vibrant culture.
• Take pride in their work, reflecting COYA's high standards.
• Experience with SevenRooms and/or OpenTable is preferred but not essential.

Why Join COYA?

At COYA, we don't just offer jobs; we offer careers. We are passionate about supporting our team members, celebrating their successes, and providing a platform for them to shine.

If this sounds like the perfect opportunity for you, apply now and let us know why you'd be an incredible fit for our team.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We're Here to Support You

We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by phone or email so we can support you accordingly.