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Bilingual Senior Property Manager (Spanish)

Filipinas

Bilingual Senior Property Manager (Spanish)

Fecha de publicación 07.07.2024

4.6 out of 5 based on 526 of reviews

Job Title: Senior Property Manager

Job Type: Full Time

Work Hours: Monday to Friday, 9:00 AM - 5:30 PM Central time

Job Overview:

We are seeking a bilingual (Spanish-speaking) Senior Property Manager to oversee the daily operations and management of our properties, ensuring a high standard of service for residents and efficient functioning of the property team. You will be responsible for financial management, maintenance oversight, resident relations, and team supervision, playing a critical role in maintaining the property's success and fostering a positive community environment.

Responsibilities:

Operational Management:

Manage day-to-day operations of the property.
Maintain a professional, clean, and well-organized office environment.
Regularly inspect the property and verify the condition of vacant apartments.
Maintain confidential and secure office and resident files.
Collaborate with the Director of Maintenance on all property maintenance aspects.
Ensure all received monies are deposited and recorded daily.
Compile weekly/monthly property status reports.
Coordinate orientation and ongoing training programs for property staff.

Resident Relations:

Foster excellent resident relations.
Promptly respond to resident concerns and complaints.
Ensure proper move-in paperwork and preparation for new residents.
Inspect make-ready apartments prior to move-in.
Develop and maintain a resident renewal program to encourage retention.
Create a sense of community at the property.

Maintenance Management:

Monitor and manage the service staff's daily duties.
Ensure quick turnaround of market-ready apartments.
Maintain compliance with required operating permits (e.g., pool, spa, elevator).
Monitor property utility usage (electric, water, gas).

Financial Responsibilities:

Review weekly general ledgers and monitor purchase orders.
Approve and submit invoices for timely payment.
Complete variance and other weekly reports.
Maintain contract files and insurance certificates, monitoring renewal dates.

Rental Collection:

Ensure timely collection and posting of rent and other charges.
Manage legal notices and eviction processes.
Ensure compliance with community policies and lease agreements.
Assess move-out conditions and send final account statements.
Refer liability claims and legal complaints to the Regional Manager and/or corporate office.

Personnel Management:

Hire, counsel, and terminate employees in accordance with company policies.
Complete performance reviews and recommend salary increases and advancements.
Approve and submit payroll paperwork timely.
Calculate and submit commission bonuses for approval.

Safety Management:

Ensure new employees receive orientation safety training.
Coordinate and attend monthly safety meetings and training.
Report workman's compensation issues and employee incidents immediately.

Marketing Management:

Understand the property's sub-market and competitive landscape.
Complete marketing surveys and supervise leasing team techniques.

Leasing Consultant Duties:

Perform all essential job functions outlined in the Leasing Consultant job description.

Requirements

Minimum 3 years of experience in the multifamily industry required.

Prior experience as a Property Manager preferred.
Proficient with computers (Word and Excel), Internet, and relevant applications.
High school diploma or equivalent required; college degree preferred.
CAM, ARM, or CCRM designations are a plus.
Proven experience in the following:

Interacting professionally and pleasantly with co-workers, supervisors, residents, vendors, contractors, and the public.
Exceptional organizational and verbal skills.
Effective property marketing strategies.
Intermediate mathematical skills.
Strong customer service skills.

Bilingual in English and Spanish is required.
Perform other tasks as assigned by the supervisor.

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