Deductions and Disputes Specialist with Spanish and English

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you are up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

• Processing of claims from Spanish and Portuguese customers (damaged or wrong goods, wrong price etc.)
• Investigation of financial or logistics discrepancies in cooperation with other colleagues from Bratislava, Spain and Portugal
• Finding a solution for a customers and further processing of their requests - credit/debit notes
• Further analyses of most frequent discrepancies to prevent from them in the future

YOUR SKILLS

• Analytical approach would help you with claims investigation process
• Previous experience in financial field is welcome, so you would have deeper understanding of credit/debit notes management
• Active knowledge of Spanish and English is necessary as you will be in direct communication with colleagues from Spain and Portugal
• Strong customer orientation is a key - you will be handling several projects at once, but in every one of them customer is the center of our interest

BENEFITS WE OFFER

• 13th salary
• Performance-based bonus up to 134%
• Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
• Meal contribution also during days off
• Cafeteria benefit system
• Henkel Shop
• Henkel Kindergarten
• Life Insurance
• Health care package
• Relocation bonus
• 5 Sick days per year
• Home Office possibility
• Extra paid days off for special life events

At Henkel, we come from a broad range of backgrounds, perspectives and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Minimum salary: 1460 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)