Senior Analyst - UA with Spanish

Senior Analyst - UA with Spanish Wrocław, Poland

As Senior Analyst supporting Spanish market you will perform underwriting support activities associated with new business, renewals, maintenance of accounts and systems. You will ensure that they run efficiently and at a high quality and you will guide new team members with trainings and mentoring.

DISCOVER your opportunity

What will your essential responsibilities include?

• Accurate and timely entry of insurance data into AXA XL's systems and databases through interpretation of insurance contracts and associated correspondence

• Providing constant and ongoing support to Underwriters throughout the policy lifecycle (pre/post-bind activities, creation of documents etc.) and meeting their expectations with service standards

• Preparing insurance documents/reports

• Communicating with Underwriters and MO to help resolve queries

• Demonstrating full ownership and accountability of the delegated tasks

• Performing quality checks on tasks performed by colleagues

• Resolving data quality issues in a prompt and accurate manner

• Training and mentoring new team members to support their learning

• Advising less experienced colleagues

• Self-developing as a role model on process and tools used and/or providing long-term support to other teams on top of daily duties

• Being involved in preparing and maintaining documentation of the existing and future processes, including detailed process maps.

• Constantly challenging existing processes and looking for improvement opportunities.

• Getting involved in transitions, planning & execution if applicable

• Adhering to Service Level Agreements and quality targets

You will report to local Assistant Manager.

SHARE your talent

SHARE your talent

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting

• Experience gained in AXA XL or in the insurance industry.

• Fluency in English and Spanish (both spoken and written) is a must (at least C1 level)

• Good knowledge of policy management tools.

• Ability to comprehend instructions and execute

• Ability to perform the process with minor supervision

• Demonstrated attributes of attention to quality and detail, decision-making and problem-solving attitude.

• Excellent written and communication skills

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability