Administrative Assistant - spanish speaker

Job Description

The Role

As a Benefits Analysts for Health & Benefits, you will materially contribute to clients' benefits strategy through supporting the management of the carrier bid, procurement, negotiation process, as well as a variety of activities related to the maintenance of the portfolio, premium calculations and invoices reconciliation. You will have the ability to significantly grow your benefits acumen, and financial, client and project management skills by working on cutting edge projects alongside leaders in the industry.

What will you do?

The ideal candidate should have excellent attention to detail and be oriented towards the fulfillment of objectives and to internal and external customer service, as they will collaborate with Client and Account Managers from the local Health & Benefits business team.

To support the delivery of that strategy, you will:

• Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques
• Design and distribute bid requests (RFP) to target carriers / vendors
• Collect, summarize and analyze proposal findings
• Prepare placement / renewal deliverables for clients
• Support the production of benefits plan design and reporting publications
• Manage queries / requests from the carriers/vendors/clients or members and escalate them when required
• Administrative onboarding of new clients and assistance to enrolment processes ensuring data is updated
• Process, project and transaction management
• Support policy renewal activities
• Collect, validate and clean benefits enrolment and eligibility data
• Support claims management
• Administrative input and maintenance of carrier/vendor invoices
• Collect, validate and clean benefits invoice data
• Analyse WTW data to ensure the correctness on carrier/ vendor invoice
• Monthly reconciliation of commissions and perform commission estimates
• Setting up client premium invoices
• Follow regulatory procedure as defined by originating country
• Support interactions between clients, WTW and insurance vendors

Qualifications

What are we looking for?