Benefits Advisor Trainee with Spanish

Benefits Advisor Trainee with Spanish

Michelin is hiring!

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With the Michelin all-season internships, you can take your first step towards a career, and not just a job. "All-season" internships give you the flexibility you need: various domains to train in, part-time or full-time schedule, multiple sessions throughout the year, with varying durations (3 to 12 months, depending on the department).

Let's inspire motion for life! No matter what career path you choose, an internship in Michelin can prepare you for the journey ahead.

Mission: Provides administrative support for equipping the cars of the eligible staff in the perimeter of Spain according to the commercial offer available and in compliance with the legislation in force.

Let's talk, if:

• You are a fresh graduate;
• You have a good command of Spanish, both written and spoken;
• You communicate clearly and professionally: e-mail (daily), telephone at agreed intervals (daily);
• You are curious and motivated to learn more about the HR business operations;
• You are confident using Microsoft Office, especially Excel and Outlook.

As a Michelin intern, you will:

• Learn intensively about Michelin, our products and way of doing things.
• Put that knowledge into practice, in real business scenarios.
• Work together with our colleagues and your mentor, until you gain independence for your own projects.

Assist your colleagues in various HR activities such as:

• Administratively resolves tire fitment requests for eligible staff vehicles (first fitment, replacement due to wear and tear, or disposal of a previously equipped vehicle), ensuring the correct tire size is selected in compliance with safety regulations and applicable local legislation.
• Administratively resolves requests for equipping company vehicles with tires.
• Administratively resolves requests for bicycle fitment for eligible beneficiaries.
• Answers telephone calls received from beneficiaries and, occasionally, from Euromaster centers.
• Initiates telephone calls to retirees and active employees to inform them of the delivery date of ordered tires or to facilitate the processing of their requests.
• Initiates phone calls (occasionally) to Euromaster centers to verify the delivery status of specific orders.
• Registers tire orders in the order management system.
• Confirms the processing of beneficiary requests via email and sends information on the registered orders required for fitting of tires to Euromaster centers.
• Enters technical data (approvals and fitment confirmations) and personal information into the management system, whenever necessary, to ensure the accuracy of the history of each file processed.
• Processes specific claims following the destruction of the vehicle equipped with tires and manage the resulting payments.
• Processes reimbursement requests for invoices related to tire damage on vehicles already registered in the system.
• Verifies the accuracy of invoices received from partner fitment centers, validates reimbursement requests, and carries out any additional required actions (claims), where applicable (specific to GE, SP, IT).
• Closes files for inactive employees and forwards the relevant information to the payroll processing team.
• Archives documentation in accordance with the established archiving procedures.
• Records employee complaints and resolves them as soon as possible , or escalates them to the Operations Leader or on-site specialist when the issue is complex.
• Reviews the minutes received from beneficiaries regarding technical complaints (e.g., defective tires) and, where appropriate, takes the necessary steps to exempt beneficiaries from applicable contributions.

What we're offering:

• Learning opportunities that will help you develop your competencies for the future;
• Real business challenges;
• Paid traineeship and attractive benefits package;
• Hybrid way of working;
• An experienced mentor to guide you;

How we recruit:

Once you submit your application, one of our recruiters reviews it. If your profile fits our role:

• We have a phone call to get to know each other;
• We hold assessments to see your language skills and competencies;
• We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.

LET'S INSPIRE MOTION FOR LIFE

Where do success and ideas come from? We strongly believe they come from collective intelligence.

Our talents, people and employees are the source of purposeful and sustainable innovations. That's why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic to overcome the challenges of tomorrow.

That's our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.

Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.

#LI-Hybrid