Credit Collector and Billing Specialist (Spanish Speaker)

Overview

Credit Collector and Billing Specialist

Competitive Salary

Contract Type: Permanent-Full time.

Location: UK-Harrow

Work Pattern: Hybrid

Language Skills: Spanish

Estimated Start Date: As soon as possible

Reporting To: Head of Billing and Credit Control

About Us:

Electro Rent is a global leader in test and technology solutions that help organisations accelerate innovation and optimise investments. Electro Rent's single-source solution - including rental, financial solutions, sale of new and used equipment, and asset optimisation - supports leading innovators across many key sectors, including aerospace and defence, automotive, communications, energy, semiconductor, and general electronics. Founded in 1965, Electro Rent operates globally to deliver unmatched technical and commercial flexibility.

About the Role:

The Credit Collector and Billing Specialist is responsible for cash collection, setting up credit facilities, liaising with sales on orders and producing corporate invoicing.

Why Join Us?

At our core, we value the expertise, experience, and passion you bring-and in return, we ensure you are recognised, appreciated, and well-rewarded:

• Competitive salary and great benefits
• Private Medical Healthcare
• Employee Assistance Programme
• Great company culture

Qualifications

• Proven experience with Billing, Accounts Receivable
• Proficient with D365, Advanced Excel, Basic accounting skills, presentation skills, good communications
• Proficient in Microsoft Office specifically Microsoft Excel and Outlook
• Native or highly fluent in Spanish (verbal and written)
• Ability to tactfully communicate (oral/written and in person or on the phone) with internal and external 'customers' including third parties and fellow employees
• Organized and detail-oriented
• Ability to maintain the confidentiality of sensitive information is essential
• Strong analytical skills and attention to detail are require

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With the largest global rental fleet of Test & Measurement of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.

Electro Rent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

All offers of employment are subject to receipt of references that prove satisfactory to Electro Rent UK Ltd

For GDPR please visit

https://www.electrorent.com/uk/gdpr

Responsibilities

• Making outgoing calls as well as handling incoming calls and ability to obtain influence customers
• Manage customer the sales ledger for the entire EMEA
• Review and solve billing queries in a timely manner and provide information required to maintain a high-level of customer satisfaction while supporting cash collection
• Provide Billing Specialist Manager with the entire support required to manage sales ledgers, including ability to respond billing queries, take over a sales ledger and perform any reconciliations needed
• Ability to cope with various projects at the same time and deliver within timelines as well as to targets
• Organise and plan a ledger, ability to coordinate with any customer, coordinate contract cover, liaise with wider Finance, Customer Care and Sales to close any contract extensions
• Prioritise and schedule an entire customer portfolio
• Review credits and billing request to identify root cause and report.
• Investigate historical data for debts and bills
• Resolve billing issues
• Proactively ensure the invoices are correct and correct customer's purchase order in place
• Escalate any new & reoccurring issues to Manager and IT accordingly
• Update account status records, update PO cover info and ability to reconcile these across various contracts
• Understand and work within current processes as well as be able to map and suggest improvements to drive better results on a continuous basis
• Ability to suggest and implement new techniques to increase efficiencies