Dispute Resolution Specialist- Spanish

Understands the Dispute process (log and resolve) and works with the
global dispute system. Coordinates with front office and arranges to
resolve disputes with customer service and sales, with efficiency and
quality. Implements new ideas to improve process. Allocates work
assignments and roster planning. Prepares team productivity reports.
Monitors and reports on standard and performance parameters.

Enforces work through company core values and conduct.
Maintains a daily work allocation log.
Allocates work assignments, roster planning and prepares team
productivity reports.
Monitors and reports on standard and performance parameters.
Arranges Gembas for visitors.
Implements new ideas to improve processes.
Coordinates with front office and arrange to resolve disputes with
customer service and sales, with efficiency and quality.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].