Export Coordinator with Spanish

Job ID: 41018 | Location: Lodz, Poland | Work Model: Hybrid | Pay bands: 162 500 - 270 834 PLN gross

The Export Coordinator is responsible for executing daily export operations with precision and compliance, ensuring all transactional activities meet established SLAs, KPIs, and regulatory requirements. This role serves as a technical leader within the team, driving end-to-end process improvements through Lean methodologies and continuous improvement initiatives. The position requires maintaining comprehensive documentation of operational procedures, ensuring adherence to standardized process landscapes, and facilitating knowledge transfer across the team. Acting as a key liaison between internal and external stakeholders. this role contributes directly to operational excellence and the strategic objectives of the organization. through proactive problem-solving, process optimization, and collaborative leadership.

What will you be doing?

• Perform daily transactional activities to meet aligned SLA/KPIs and ensure operational compliance with all regulatory and internal guidelines.
• Conduct timely communication with internal/external customers, identify potential issues, and make appropriate escalations.
• Champion Lean methodologies and collaborate with management to cultivate a continuous improvement culture.
• Maintain positive work relationships across teams, interface with SSC teams, and respond to critical stakeholder inquiries.
• Ensure adequate and up-to-date documentation of processes, procedures, and work instructions.
• Act as backup for team members, ensure proper knowledge transfer, and support onboarding of new team members.
• Monitor process performance, provide corrective measures, and support process improvement initiatives.
• Coordinate internal controls, prepare service call reports and analysis, and present outcomes to stakeholders.

What are we looking for?

• 3+ years of solid experience in logistics operations
• Advanced knowledge of Excel, Power BI, and Automation
• Languages:
  • Fluent English and Spanish
  • Portuguese would be an advantage
• Process-oriented with strong problem-solving abilities
• Customer service mindset and excellent communication skills
• Practical knowledge in ocean, air, road, intermodal, dangerous goods, customs and trade (desirable)
• Project Management experience (advantage)

What's in it for you?

• Compensation Structure Components: base salary determined individually based on experience, skills, and role alignment; performance related 8% yearly bonus; language bonuses (800/1 000 PLN gross depending on the number of foreign languages spoken); 20% II shift bonus.
• Benefits: internal and external trainings, language courses, sport card (Multisport), private health care (Medicover), additional life insurance, corrective eyeglasses refund, discount card for the restaurants.
• Relocation package adjusted to your current location.
• Working environment: hybrid work model at the Monopolis complex in Lodz (wheelchair accessible workplace).
• Social culture: integrational team events, broad range of initiatives provided by Social Team, possibility to participate in the charity activities.
• A rewarding challenge to develop your skills and career in a professional environment as part of an enthusiastic team dedicated to delivering top-class services.

Your Contact

Zuzanna Glapińska
Talent Acquisition Partner
Telephone: +48 42 293 49 72 | mobile: +48 538 895 907| E-mail: zuzanna.glapinska@clariant.com

• Learn more about Clariant
• Follow us on Facebook, Instagram, X, LinkedIn and YouTube

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.