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Serbia, Belgrado

Field Supervisor - Spanish language

Fecha de publicación 15.10.2024

4.6 out of 5 based on 526 of reviews

Are you proud of your Spanish language communication as well as your organizational skills? If so, you would be a perfect fit for our Field Supervisor position!

Take a look what your main duties would be:

Position is responsible for daily availability management of teams of engineers, including administration of availability tools, demand to capacity planning and skills to geography analysis;
Balance engineering workforce by skills, shift and geography in order to successfully deliver service to customers;
Plan and manage vacation and training schedules effectively to meet daily availability goals;
Solve internal escalations due to resource problems (e.g., skills, availability) in collaboration with the Territory Manager and FSC Service Coordinator;
Actively manages ad-hoc projects and owns project deployment for the designated territory;
Responsible for project type of preventive maintenance, scheduling and their execution in order to prevent penalties;
Manages overtime: reporting and approved overtime claims, OT reduction etc. in accordance to country laws and regulations in collaboration with Territory Manager;
Manage parts usage and service parts returns (NTS), loaned parts and PPK adjustments; Contributes to the review and revision of appropriate parts inventory levels (TSRP);
Maintain ES, QuickBase and other databases to ensure accurate management information is available to FSC and Field Teams;
Responsible for working effectively with other organizations and individuals - Territory Manager and Field Support Centre (FSC) Team Leader in designated territory;

What we expect from you:

Minimum high school diploma
Fluency in speaking and writing of Spanish and English language
Familiar with Excel and analytic tools like EDW, Tableau...etc
Perform rotational duties as required
2+ years of related experience
Ability to manage daily communication such as e-mail and respond in an appropriate timeframe
Advanced knowledge level of Windows OS
Analytical and problem-solving attitude

What you will get from us:

Hybrid model of work
Daily shifts from Monday to Friday
Opportunity to develop skills through organized training
Work in a large, international team
Work in modernly equipped offices located in the heart of the business centre in New Belgrade
Advancement opportunities/Career development

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!

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