Human Resources Officer - Bilingual English/Spanish

Human Resources Officer - Bilingual English/Spanish

Department: Human Resources

Employment Type: Full Time

Location: FDI Clinical Research - Mayaguez

Description

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.

The Human Resources Officer supports the Human Resources Department by supporting our FDI site in Puerto Rico, with specific focus areas of recruitment/onboarding/offboarding, benefits administration, performance management, and leaves of absence.

Key Responsibilities

Essential Job Duties:

• Assist with recruitment, interviewing and selection, orientation and onboarding needs for new employees including equipment, access, benefits, and payroll updates.
• Assist with implementation and administration of compensation and benefits policies to ensure competitive programs and compliance with legal requirements. Supports employees with benefit related questions, processes benefit enrollments, status changes, termination changes, COBRA, and assists with the annual Open Enrollment period (coordination, communications, and trainings).
• Plan, direct, supervise, and coordinate work activities of staff relating to employment, compensation, labor relations, and employee relations.
• Assist with employee relations actions such as mediating disputes, performance management, and administering disciplinary procedures. Provide counseling on policies and procedures. May represent FDI at personnel-related hearings and investigations.
• Assists in administering all company leave of absences (LOA's), including FMLA and state governed leaves of absence, according to company policies, state, and federal laws.
• Coordinates all offboarding needs and associated checklists including equipment, access, benefits, payroll updates, and exit interviews.
• Monitors HR metrics, compiles data, prepares and distributes reports as requested.
• Ensure compliance with applicable provisions of federal and Puerto Rico labor laws, including the maintenance of necessary files. Ensures all records, logs and files are maintained to meet regulatory requirements and corporate policies.
• Assist employees by handling questions, interpreting, and helping resolve work-related problems.
• Assists with training managers, supervisors and employees on HR policies, program changes and procedures.
• Plans and coordinates new employee orientation to foster positive attitude toward company goals.
• Provides support with performance improvement and termination meetings, and documentation of events, as needed.
• May be responsible (as lead or back up coverage) for workers' compensation claims/reporting, OSHA compliance and annual reporting, wellness activities and programs, and other functions.
• Stays up to date with best practices, laws and emerging trends.
• Perform all other duties that may be requested or assigned.

Skills, Knowledge and Expertise

Minimum Qualifications: A Bachelor's degree and 8+ years' experience in human resources, OR an equivalent combination of education and experience is required. 4+ years HR Generalist experience and 2+ years management experience is required. Bilingual proficiency (English / Spanish) is required. Prior experience in healthcare or clinical research is highly preferred.

Required Skills:

• Proficiency with computer applications such as Microsoft applications (Word, Excel, PP, Outlook), web applications and the ability to type proficiently (40+ wpm);
• Must be proficient with speaking, reading and writing in both English and Spanish.
• Must possess strong organizational, time management, and project management skills to meet project deadlines.
• Well-developed written and verbal communication skills;
• Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers;
• Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities;
• Ability to be professional, respectful of others, dependable, self-motivated, and exemplify a strong work ethic;
• Ability to work under minimal supervision, identify problems and implement solutions;
• Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA privacy and company guidelines.