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Medical Support Specialist (Spanish/English)

Filipinas

Medical Support Specialist (Spanish/English)

Fecha de publicación 18.01.2026

4.6 out of 5 based on 526 of reviews

We are seeking a Medical Support Specialist to support U.S. healthcare clients through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities.

Job Responsibilities

As a Medical Support Specialist at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to:

Review and organize patient information remotely to support care coordination and provider follow-ups.
Assist with patient assessments by gathering relevant details through chart review, intake information, and care coordination tasks.
Update patient records, care plans, and documentation in coordination with healthcare providers.
Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies.
Maintain accurate and up-to-date patient records in electronic health record (EHR) systems.
Communicate with Spanish-speaking patients and families to support care coordination, appointment reminders, education, and follow-ups (non-clinical).
Report patient concerns or changes to the appropriate healthcare team and document accordingly.
Utilize telehealth platforms and secure communication tools for virtual interactions.
Ensure HIPAA compliance and maintain patient confidentiality at all times.
Organize and manage healthcare documentation, schedules, and records.

Requirements

Skills

Conversational Spanish proficiency (spoken) required; ability to understand and respond in common patient-care scenarios.
High attention to detail when handling healthcare documentation and patient records.
Clear verbal and written communication skills with patients, families, and healthcare teams.
Proficiency with telehealth platforms and virtual communication tools.
Strong organizational and time-management skills.
Working knowledge of HIPAA and patient confidentiality requirements.

Experience

Experience in a remote, virtual, or healthcare support role preferred.
Experience using Electronic Health Record (EHR) systems (e.g., Epic, Cerner, or similar).
Experience supporting medication coordination processes and patient follow-ups is a plus.
Familiarity with scheduling tools and secure messaging platforms is an advantage.

Benefits

Work From Home
Paid Training
Competitive Pay Rates
Paid Time Off
Holiday Pay
Strong Support System
Long-Term/Permanent Work Opportunity

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