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NOC Engineer - Spanish Bilingual
Fecha de publicación 17.04.2025
Job Description
Receive calls from Hotel and MDU Staff.
Technical Requirements
This role requires technical expertise, strong communication skills, and the ability to direct field engineers effectively.
Receive calls from Hotel and MDU Staff.
- Knowledge of DHCP, NAT, and firewall policies.
- Familiarity with ISP provisioning, routing, and Layer 2/Layer 3 networking concepts.
- Layer 1, Layer 2, Layer 3 Troubleshooting
Technical Requirements
- Experience in enterprise networking, ISP, or large-scale MDU or hospitality infrastructure support.
- Hands-on experience with Ruckus ICX, Ruckus SmartZone, Aruba CX/Instant On, and Aruba Central.
- Hospitality network experience (Marriott, Hilton, Hyatt, etc.) in Wi-Fi configuration, captive portal troubleshooting, and DPSK (Dynamic Pre-Shared Key) experience .
- Strong understanding of Layer 2 and Layer 3 networking.
- Experience with fiber optics (SFPs, media converters, OTDR testing understanding what the graphs mean, and attenuation analysis).
- Ability to remotely diagnose and troubleshoot hardware failures.
- Strong analytical and problem-solving skills, with the ability to adapt quickly to new issues.
- Certifications such as Ruckus Certified Networking Associate (RCNA), Aruba Certified Switching Associate (ACSA), CCNA, or CompTIA Network+ are a plus.
This role requires technical expertise, strong communication skills, and the ability to direct field engineers effectively.
Nos esforzamos por disponer de información fiable sobre cada trabajo. Por favor, díganos si nos hemos equivocado en algo o si encontraste algún problema técnico.
















