Order-to-Serve Trainee - Spanish speaking

Order-to-Serve Trainee - Spanish speaking
Are you interested in utilizing your language skills and building up your knowledge in order management? Are you looking for an interesting, flexible job, which can fit your university timetable? Would you like to work for a company with quality products you can truly connect to like our beloved Pöttyös brand? Self-development, team work and excellence are not just terms for you, but something you are keen on?
Then this is an opportunity just for you!

Vacancy description:

As on Order-To-Serve Trainee, you'll play a key role in supporting our O2C (Order to Cash) team in essential daily tasks, including:

• Process and manage customer orders from order entry through invoicing.
• Check accurate customer master data and contract and forecast availability.
• Coordinate with internal stakeholders to resolve order, delivery, stock, and invoicing issues.
• Communicate with customers regarding their orders and provide timely support throughout the order lifecycle.
• Process order changes, cancellations, and complaints following established procedures.
• Monitor service levels and identify potential risks or issues, escalating when needed.
• Support continuous improvement initiatives to help optimize processes and enhance the customer experience.
• Contribute to a collaborative team environment by participating in knowledge sharing, training, and team initiatives.
• Enter and update customer orders.
• Use systems effectively for daily work.

What we ask:

• The position is open for applicants with active or passive student status
• Order processing or customer service experience is an advantage
• Strong intermediate level of English and Spanish (both oral & written) is a must
• User level knowledge of MS Office (Excel, Word), SAP and Salesforce experience is a huge advantage
• Precision, ability to work under pressure and attention to details
• Strong work ethics
• Availability to work at least 25-30 hours/week
• Flexibility

What we offer:

• Net salary: 2300 HUF/hour
• Great team with enthusiastic professionals to learn from
• Development opportunities
• Flexibility on working hours to fit your academic schedule
• Inspiring working environment
• Challenging tasks with real added value
• Cheerful environment with colleagues from different cultures