Partner Support Manager (Spanish Speaking)

About Kambi

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world's leading sports betting experiences, together with our partners.

The Team:

The Partner Support Manager is part of the Partner Success Department, whose main responsibilities are to make sure that Kambi's partners are getting an excellent service and support our partner growth in a consultative manner.

This is an opportunity to join a market leader in the sports betting industry within the commercial function. The successful individual will benefit from extensive training, exposure to global businesses and a clear career path. This role is external facing and you will also get exposure to many areas of Partner Management in Kambi from product, stakeholder management and other areas of the business.

As a Partner Support Manager, your day-to-day work will look like:

• Facilitate the flow of partner requests and respond accordingly within Kambi's Service Desk
• Provide financial reporting support using internal data tracking
• Assist in communication to and from our partners throughout all levels of their organization
• Manage the incident support process across the Kambi network
• Represent the Partner Success Department in regularly scheduled sessions with internal stakeholders to ensure developments meet partner expectations
• Keeping up-to-date with company offerings to effectively identify upselling and cross-selling opportunities

You'll be a great fit for the role, if you have:

• Language requirements: Spanish and English
• Excellent business acumen
• Proficient verbal and written language skills
• A love for sports and/or sports betting
• A knack for problem solving
• Desire to work cross-functionally

Let's talk about what's in it for you?

• Work in a fast-paced, innovative industry shaping the future of sports betting.
• Collaborate with talented colleagues across the globe.
• Be part of a friendly, supportive, and diverse team culture.
• Competitive salary and benefits package.
• Opportunity for career growth and professional development.

Please apply with a cover letter and an up-to-date version of your CV.

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Kambi's ongoing commitment to Diversity and Inclusion in the workplace

If you require any reasonable adjustment during the recruitment process, please notify your recruiter, who will assist you however they can. Diversity and inclusion is at the heart of who we are and who we aim to be. While we are proud of the positive and inclusive company culture we have created, we know we can do so much more. Kambi constantly evolves its Diversity and Inclusion strategy to ensure it becomes an even more inclusive and positive place to work, with the core management team reaffirming its commitment to delivering on employee feedback.

Creating an inclusive environment

We believe Kambi's greatest strength is the collective talent of our employees. Kambi is committed to ensuring we create an inclusive work environment where everyone can feel valued, thrive and achieve their potential, regardless of who they are or what their background is. We know that it is only by having a balance of different voices, values and opinions that Kambi is able to be the market leader it is today.

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