Regional CRM Manager (Spanish Native Speaker) - Join Our Team!

Medier isn't just a marketing agency-we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns-we deliver results.
Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in.

About the Role

We are looking for a Regional CRM Manager (Spanish Native Speaker) to take ownership of customer engagement and retention strategies across Spanish-speaking markets. This role is ideal for a data-driven, customer-focused professional who thrives in a fast-paced iGaming environment and has a strong understanding of regional market preferences.
Key Responsibilities

Develop and execute localized CRM strategies to enhance customer retention and loyalty.
Plan and optimize promotional campaigns (email, SMS, push notifications) tailored to Spanish-speaking markets.
Monitor customer behavior and lifecycle trends, using insights to improve engagement and reduce churn.
Work closely with cross-functional teams (Marketing, Product, BI) to align CRM activities with business objectives.
A/B test and analyze campaign performance, ensuring continuous improvement of CRM activities.
Ensure compliance with local regulations and maintain high-quality customer communication.
What We're Looking For
• Native Spanish speaker with excellent written and verbal communication skills.
• 3+ years of CRM experience in iGaming, Sports Betting, or Digital Marketing.
• Strong knowledge of customer segmentation, automation tools, and retention strategies.
• Experience with CRM platforms (e.g., Optimove, Salesforce, HubSpot, or similar tools).
• Data-driven mindset - ability to analyze campaign performance and optimize engagement.
• Strong organizational and project management skills to handle multiple markets.
• Fluent in English to collaborate with international teams.
Why Join Us?

Be part of a fast-growing international iGaming company.
Lead CRM strategies for key Spanish-speaking markets.
Career growth opportunities in a high-performing team.
Competitive salary + performance-based bonuses.
Dynamic, creative, and collaborative work environment.

Interested? Send your CV and join our team to drive impactful CRM strategies!

Reshape marketing with us. Let's work!