Renewals Sales Specialist - Native Spanish

Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.

At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors, and other notorious cyber attackers - these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent.

About the role:

The Renewal Sales Representative will be responsible for direct sales, negotiation and administrative support as part of Radware renewal teams in Israel and will handle part of CALA territories.

Work Hours: Sunday to Thursday from noon - to ensure compatibility with CALA working hours.

What will you do?

• Oversee the entire renewal process for existing clients, ensuring that all contracts are renewed in a timely and accurate manner. This includes preparing renewal quotations, sending reminders to clients, and following up on outstanding renewals.
• Communicate effectively with Spanish-speaking clients and partners to understand their needs and provide quotations for their existing solutions.
• Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction and retention.
• Collaborate with sales, customer success, and finance teams to streamline the renewal process and address any client concerns.
• Analyze renewal data to identify trends, churns and opportunities for improvement.
• Negotiate contract terms and pricing with clients to achieve mutually beneficial agreements.

What you need:

• Proficiency in Spanish at a native level and English at an advanced level (both written and spoken) is required
• 2 years of experience in similar role within the Hi-Tech industry and Global companies.
• Proven experience in a customer-facing role, preferably in account management or renewals.
• Strong negotiation and communication skills.
• Excellent organizational and time management abilities.
• Familiarity with Excel, CRM and Oracle Cloud or other ERP solutions.
• Ability to handle complex customer situations and deliver exceptional customer service.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Strong analytical skills and attention to detail.

• Ability to manage multiple tasks simultaneously.

Why you should join us:

Employees from more than 40 countries have chosen Radware as a place where they can belong. Radware has been recognized by Glassdoor and BDI as one of the World's Best Places to Work, ranking among the top 100 companies across the globe in the IT category. Radware has also been named a Gold Winner for Application Security in the 2023 Globee Cybersecurity Awards, by Forrester a Leader in DDoS Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions. We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual. If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today's cyber adversaries, then you've found the right fit at Radware.

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