Sales Advisors / Agent | Onsite | Ortigas | Mid Shift | Weekends Off

Convert High-Intent Leads Into Long-Term Academic Success

Sustained growth in international education is powered by commercially astute professionals who can shape decisions and convert intent into lasting academic commitment. The Sales Advisors / Agent is central to this momentum-driving acquisition, maximizing conversion, and strengthening long-term retention across global markets. At Emapta, this opportunity represents a refined, long-term career for top 1% talent, offering a high-performance environment, structured progression, and meaningful influence within a globally competitive education ecosystem.

Role Snapshot

Employment Type: Full-time
Shift: Mid Shift (3:00 PM to 12:00 MN Manila), Weekends Off
Work Setup: Onsite, Ortigas

What's in It for You

• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• HMO coverage with free dependent upon regularization
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications
Experience:

• Possess at least 1-3 years of experience as a Sales Agent or Sales Advisor

Core Competencies:

• Student guidance and recruitment: Strong ability to attract new students, communicate academic programs with clarity, and guide them seamlessly through the enrollment journey
• Commercial and administrative management: Proven command of sales processes, CRM systems, enrollment tracking, non-payment reporting, and collections management
• Student follow-up and retention: Consistent ability to deliver proactive support, resolve concerns efficiently, strengthen retention, and encourage active participation in programs
• Institutional communication: High level of professionalism in conveying official information clearly across email, WhatsApp, calls, and meetings
• Collaborative and cross-functional work: Demonstrated ability to work across teams, coordinate with departments, support onboarding of new advisors, and contribute process improvements
• Results-oriented mindset: Strong focus on achieving individual and team targets through a structured, proactive, and performance-driven approach

Key Responsibilities
Pre-Sales

• Achieve individual, team, and company targets
• Comply with procedures across the assigned area, team, and organization
• Manage SDIs and leads accurately and completely in the CRM
• Provide immediate attention to leads and new CRM entries
• Verify applicant background, send information, and qualify applicants
• Conduct timely follow-ups through calls, WhatsApp, and video calls
• Manage scholarship requests in accordance with procedures
• Guide applicants through the enrollment and payment process
• Conduct in-person seminars in designated locations
• Maintain updated sales templates for email and WhatsApp
• Utilize available sales materials and tools effectively

Sales

• Follow established sales procedures and complete required documentation
• Upload proof of payment and attach records in the CRM
• Ensure complete and accurate information in all records
• Request system registration and upload student records
• Send closing communications via email
• Update sales and forecast tracking sheets in Excel
• Record international seminar enrollments in the designated file
• Send welcome email or WhatsApp with onboarding information
• Maintain control and monitoring of pre-enrolled students

Post-Sales

• Generate and manage weekly non-payment reports
• Handle withdrawals and process re-enrollments
• Execute referral information and incentive campaigns
• Upload student continuation records accurately
• Address student requests and resolve issues related to certificates, invoices, diplomas, platforms, and tutors
• Manage international seminar participants, including date confirmation and attendance tracking
• Process additional fees such as degree rights, extra tutoring, re-enrollment, photos, and second defense
• Log all interactions and actions in the CRM
• Send payment reminders to students
• Respond to administration emails regarding missed payments
• Handle and respond to document management-related emails

Process Responsibilities

• Admissions
• Collections

About the Client

Our client is a globally recognized online higher education institution delivering accredited academic programs to students across Spanish-speaking markets and beyond. They have earned institutional accreditation for high educational quality through a rigorous evaluation process, reflecting their commitment to excellence, innovation, and continuous improvement. Backed by a strong international presence, they offer flexible learning pathways across undergraduate, master's, doctoral, and postdoctoral programs, empowering professionals worldwide to advance their careers through accessible, high-impact education.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!