Senior Research Analyst (with Spanish)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Research Analyst (with Spanish)

About the Role

Advisors Research Center (ARC) is a new and rapidly growing capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations.
We are looking for a talented, experienced, preferably Spanish-speaking market researcher for the European team based out of Lisbon.

About You

• You have 3-5 years' hands-on experience in primary research (quantitative techniques including survey design and analysis and/or qualitative research including designing and facilitating in-depth interviews, focus groups, online forums etc.).
• You have gained research experience in a research agency or consultancy
• Ideally with experience of conducting research on banking, payments, financial services, digital technology or related industries.
• Ability to synthesize and analyze information from multiple sources to prepare insightful presentations
• Experience of using qualitative/quantitative research operational and analysis tools would be an advantage
Strong at business writing and creating client-ready materials
Excellent communication skills

About Your Education & Skills

• Degree-level is minimum, relevant Masters' degree is desirable.
• Relevant working experience across a range of research projects
• Languages: Portuguese, English and Spanish required
• PowerPoint, Excel and Word skills required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.