Services Capabilities Deployment Lead with Spanish language for AMS

Services Capabilities Deployment Lead with Spanish language for AMS

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Services CPQ Program & Enablement Manager with Spanish - Americas is responsible for driving the deployment, partner enablement, adoption, and operational execution of Services Configure Price Quote (CPQ) across North America and Latin America.
This role serves as the primary Americas interface for Services CPQ execution, working closely with Business, IT, Operations, and Partner stakeholders to ensure successful rollout, strong partner adoption, and measurable business outcomes across the region.

Job Family Definition:

Develops, implements, and utilizes processes, tools, and governance frameworks to enable the Services sales life-cycle across the Americas, including pricing, quoting (CPQ), order management, invoicing, opportunity assessment, and pipeline analytics.

Supports and optimizes Quote-to-Cash (Q2C) execution for Services, including partner enablement, adoption tracking, forecasting, and operational insights. Reports and analyzes sales pipeline health, bookings, revenue forecasts, adoption metrics, and sales productivity. Maintains and enhances Services CPQ capabilities, partner enablement processes, and margin and revenue management tools to support scalable sales execution across North America and Latin America.

Management Level Definition:

Applies developed subject-matter knowledge in Services CPQ, Q2C operations, and sales enablement to solve common and complex business issues across the Americas. Works on problems of diverse complexity and regional scope and recommends appropriate alternatives.

May act as a program or regional execution lead, providing direction to cross-functional stakeholders, facilitating information validation, and supporting decision-making processes. Exercises independent judgment in selecting solutions, handles most non-standard situations, and seeks guidance for highly complex or ambiguous business issues.

Responsibilities:

• Implements and deploys Services CPQ and Q2C processes, tools, and metrics to support partner and sales execution across North America and Latin America.
• Leads Services CPQ deployment, pilot execution, and rollout readiness activities for the Americas region.
• Consults with Services, Sales, Partner, and IT leaders to identify relevant analytics, adoption metrics, and operational outcomes for the region.
• Develops and maintains regional sales operations and enablement frameworks, including adoption tracking, forecasts, and readiness plans, to meet Services business and partner needs.

• Reviews analytics and evaluation results to identify trends, adoption risks, and execution gaps; performs analysis and develops recommendations to improve efficiency and adoption.
• Coordinates partner enablement efforts across the Americas, including training, communications, onboarding, and issue resolution.
• Communicates data-driven insights, risks, and recommendations clearly to regional and global stakeholders.
• Provides actionable feedback and proposes improvements to Services sales processes, policies, and enablement approaches to reduce risk and improve execution outcomes.
• Mentors and provides guidance to less-experienced team members supporting sales operations or CPQ initiatives.

Education and Experience Required:

• Bachelor's or Master's degree in Business Management, Operations, Engineering, or equivalent
• Typically 4-6 years of experience in Sales Operations, Q2C, CPQ, Services Operations, or related roles
• Experience supporting regional or multi-country business operations preferred

Knowledge and Skills:

• Experience designing and implementing policies, processes, and tools to support Services or Sales operations
• Strong analytical, statistical, and problem-solving skills
• Understanding of Q2C, CPQ, and Services sales operations practices and process design
• Experience using forecasting, planning, and adoption methodologies to guide sales and operational execution
• Strong written and verbal communication skills
• Fluency in English and Spanish (mandatory)
• Portuguese proficiency (beneficial)
• Ability to communicate plans, recommendations, and performance insights effectively and influence stakeholders at management levels

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:
Sales Operations
Job Level:
Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.