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Spanish - Senior Specialist_Accounts Receivable

India, Bangalore

Spanish - Senior Specialist_Accounts Receivable

Fecha de publicación 01.01.2025

4.6 out of 5 based on 526 of reviews

Role Summary

Responsible for transaction processing in the Account Receivable team at MANN+HUMMEL shared service centre in India.
Coordination of processes, support on projects, and mentoring freshers and new joiners in the team.

Main Tasks

Perform cash allocation and incoming cheque processes to handle customer cash payments.
Investigate and resolve discrepancies in payments and unapplied cash positions.
Conduct dispute management and reporting to analyze discrepancies in incoming payments, coordinating necessary remedy actions.
Perform dunning runs and reporting as per local requirements to remind customers, identify causes of outstanding payments, and collaborate with sales or accounting to resolve issues.
Propose and implement improvements to enhance the efficiency and effectiveness of performance.
Support Lead Associates, Team Leaders, or the team in specific tasks.
Maintain up-to-date process documentation (e.g., process maps, work step documents, manuals).
Solve complex or non-standard tasks with a proactive approach.
Manage individual projects within the accounting department, including rollouts and kickoffs.
Coach, support, and mentor other team members, primarily juniors.
Provide outputs for IKS controls (for Team Leaders, internal controllers, audits, etc.).
Perform other duties as assigned by the line manager.

Your Profile

University degree in business administration, sales, commerce, or a related field.
3 to 6 years of experience in Order to Cash, Account Receivables, Credits and Collections, Order Management, or Customer Service domains.
Proficiency in SAP Financials (FICO or SD) and MS Office (Excel, PowerPoint, Word, Visio).
Knowledge or experience in controlling, reporting, or data analysis is an advantage.
Experience in a Shared Service Centre environment (e.g., ticketing tools, SLA KPIs).
Flexibility with shift timings and experience in a 24x5 shift model.
Service-oriented mindset with proven ability to develop creative solutions.
Previous experience in researching, analyzing, and resolving payment data issues.
Familiarity with assignments that involve meeting metrics for volume and accuracy.

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