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Spanish - Senior Specialist_Accounts Receivable
India, BangaloreIndia, Bangalore

Spanish - Senior Specialist_Accounts Receivable

Fecha de publicación 01.01.2025

Role Summary

  • Responsible for transaction processing in the Account Receivable team at MANN+HUMMEL shared service centre in India.
  • Coordination of processes, support on projects, and mentoring freshers and new joiners in the team.


Main Tasks

  • Perform cash allocation and incoming cheque processes to handle customer cash payments.
  • Investigate and resolve discrepancies in payments and unapplied cash positions.
  • Conduct dispute management and reporting to analyze discrepancies in incoming payments, coordinating necessary remedy actions.
  • Perform dunning runs and reporting as per local requirements to remind customers, identify causes of outstanding payments, and collaborate with sales or accounting to resolve issues.
  • Propose and implement improvements to enhance the efficiency and effectiveness of performance.
  • Support Lead Associates, Team Leaders, or the team in specific tasks.
  • Maintain up-to-date process documentation (e.g., process maps, work step documents, manuals).
  • Solve complex or non-standard tasks with a proactive approach.
  • Manage individual projects within the accounting department, including rollouts and kickoffs.
  • Coach, support, and mentor other team members, primarily juniors.
  • Provide outputs for IKS controls (for Team Leaders, internal controllers, audits, etc.).
  • Perform other duties as assigned by the line manager.


Your Profile

  • University degree in business administration, sales, commerce, or a related field.
  • 3 to 6 years of experience in Order to Cash, Account Receivables, Credits and Collections, Order Management, or Customer Service domains.
  • Proficiency in SAP Financials (FICO or SD) and MS Office (Excel, PowerPoint, Word, Visio).
  • Knowledge or experience in controlling, reporting, or data analysis is an advantage.
  • Experience in a Shared Service Centre environment (e.g., ticketing tools, SLA KPIs).
  • Flexibility with shift timings and experience in a 24x5 shift model.
  • Service-oriented mindset with proven ability to develop creative solutions.
  • Previous experience in researching, analyzing, and resolving payment data issues.
  • Familiarity with assignments that involve meeting metrics for volume and accuracy.

Nos esforzamos por disponer de información fiable sobre cada trabajo. Por favor, díganos si nos hemos equivocado en algo o si encontraste algún problema técnico.

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