Spanish Speaking B2B Solutions Consultant - Work In Athens, Greece

Spanish Speaking B2B Solutions Consultant
About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, dedicated to connecting exceptional multilingual talent with world-class organisations across a wide range of industries. With a strong footprint across the continent and an unwavering commitment to excellence, we have built a reputation as one of Europe's most trusted staffing partners. At Mercier Consultancy Group, we believe that the right opportunity can transform a career - and we are passionate about making that happen for every candidate we place.
Job Overview

Mercier Consultancy Group is currently seeking a motivated and experienced Spanish Speaking B2B Solutions Consultant to join a dynamic, international customer support services team based on-site in Athens, Greece. This is an outstanding opportunity for fluent or native Spanish speakers looking for Spanish-speaking jobs abroad that combine professional growth with an exceptional quality of life. In this role, you will serve as a trusted point of contact for business clients, delivering high-quality consultative support and tailored customer service solutions within the customer support services sector - making this Spanish Speaking B2B Solutions Consultant position in Greece an ideal next step for driven professionals seeking a meaningful career move.
Key Responsibilities

• Serve as the primary point of contact for Spanish-speaking B2B clients, delivering professional and solution-oriented customer support across all communication channels.
• Understand and analyse the specific business needs of each client, offering tailored customer support services solutions that drive satisfaction and long-term retention.
• Manage and resolve complex client enquiries, escalations, and service issues in a timely and efficient manner, maintaining the highest standards of quality.
• Develop and maintain strong, lasting relationships with business accounts, acting as a trusted advisor within the customer support services environment.
• Collaborate with internal teams - including technical support, account management, and operations - to ensure seamless service delivery for all B2B clients.
• Accurately document all client interactions, service requests, and resolutions within the company's CRM platform, ensuring full transparency and compliance.
• Proactively identify opportunities to upsell or cross-sell relevant customer support services solutions to existing B2B clients, contributing to overall business growth.
• Monitor client satisfaction metrics and provide actionable feedback to management to continuously improve service quality and client experience.

Requirements

• Native or fluent Spanish language proficiency - both spoken and written - is essential for this role.
• Valid EU passport or the legal right to work and reside within the European Union (mandatory).
• Previous experience in B2B customer support, account management, or a client-facing role within the customer support services industry is highly advantageous.
• Excellent communication, interpersonal, and active listening skills, with a strong client-first mindset and a consultative approach to problem-solving.
• Proficiency in English is required for internal communications; additional European language skills are considered a strong asset.
• Familiarity with CRM tools, ticketing systems, or customer support platforms is preferred.
• A proactive, results-driven attitude with the ability to manage multiple client accounts simultaneously in a fast-paced, target-oriented environment.

Benefits
What We Offer

• Competitive Monthly Salary, benchmarked to reflect your skills and experience in the customer support services industry.
• Fully Paid Relocation Package, including a return flight to Athens, private airport transfer, and hotel accommodation upon arrival - making your move to Greece completely stress-free.
• Monthly Performance Bonus to reward your hard work, dedication, and outstanding client results.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and reward beyond standard compensation.
• Fully Paid Professional Training to ensure you are fully equipped with the knowledge, tools, and skills required to excel in this Spanish Speaking B2B Solutions Consultant position in Greece.
• Comprehensive Health Insurance coverage for your peace of mind throughout your employment.
• A vibrant, multicultural, and supportive team environment where your contributions are genuinely valued.
• Real career development pathways and advancement opportunities within Mercier Consultancy Group and our international client network.
• And Much More...

Life in Greece

Relocating to Greece means embracing one of Europe's most captivating and culturally rich destinations. Greece is celebrated for its breathtaking landscapes - from the sun-drenched coastlines of the Aegean to the historic grandeur of Athens - offering a lifestyle that seamlessly blends ancient heritage with a vibrant modern energy. With over 300 days of sunshine per year, a warm and welcoming Mediterranean climate, and a deeply rooted sense of community and hospitality, Greece consistently ranks among the most desirable places to live and work in all of Europe. Whether you spend your weekends exploring world-famous archaeological sites, relaxing on pristine beaches, or discovering Athens' thriving arts and nightlife scene, life in Greece is as enriching as it is exciting.

Beyond its natural beauty, Greece offers an exceptional quality of life at a cost of living that remains highly competitive compared to many other Western European capitals. The country's legendary cuisine - from fresh seafood to traditional mezedes - is a daily highlight in itself, and the warmth of the Greek people makes settling in an incredibly smooth and enjoyable experience. For professionals exploring jobs in Greece and Spanish-speaking jobs in particular, Athens provides the perfect combination of a thriving international business community and an unmatched Mediterranean lifestyle. Choosing this Spanish Speaking B2B Solutions Consultant position in Greece is not merely a career decision - it is an investment in a richer, more fulfilling way of life.
How to Apply

Are you a fluent or native Spanish speaker ready to take the next step in your career with one of Europe's most respected staffing and customer support services partners? Do not miss this exceptional chance to join a world-class team on-site in Athens and build a truly rewarding professional future. Whether you are actively seeking jobs in Greece, exploring Spanish-speaking jobs in Europe, or simply ready for an exciting new chapter, we would love to hear from you. Click Apply Now to submit your application and one of our dedicated talent specialists at Mercier Consultancy Group will be in touch to guide you through the next steps. Your new career begins here - and we cannot wait to welcome you to Greece.