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Spanish Speaking Collections Analyst

Fecha de publicación 12.12.2025

4.6 out of 5 based on 526 of reviews

Job Description

We are seeking a proactive Collections Analyst to join our dynamic team. In this role, you will play a key part in managing client relationships, ensuring timely payments, and resolving outstanding balances. If you're ready to use your problem-solving skills to help us maintain strong financial health, this opportunity is for you!

Responsibilities

Consistently engaging with clients via phone, email, or mail to provide friendly reminders about overdue payments
Monitoring customer accounts to track payment statuses and identify outstanding invoices
Assessing customer credit histories to evaluate risk levels and recommend appropriate credit limits or payment terms
Working closely with internal teams to resolve disputes and facilitate prompt payments
Maintaining confidentiality and security when handling customer financial data
Managing internal credit reporting and participating in business reviews

Qualifications

Desired expertise to be a successful candidate for this vacancy:

3-5 years relevant experience within the field of Credit & Collections, preferably in a multinational (SSC/BSC) environment
SAP knowledge is preferred
Knowledge of HighRadius system is an advantage
Outstandingly strong written and spoken Spanish AND English skills are essential
Have the capability of managing multiple tasks and deadlines efficiently
Have an excellent Problem-Solving Abilities to identify causes of payment delays and implementing appropriate solutions.
Described as a clear, professional, and persuasive communicator in order to interact with clients, internal teams, and management.
Work effectively with finance and sales teams to ensure coordinated efforts in collections.
Be able to adapt to changes and open to continuous learning and process improvement
Be a true team player with good interpersonal skills and also have a customer focused mindset

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