Spanish Speaking Content Moderator Social Media - Work In Sofia, Bulgaria

Spanish Speaking Content Moderator Social Media
About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, renowned for connecting exceptional talent with world-class organisations across a wide range of industries. With a strong presence across multiple European markets, we specialise in placing multilingual professionals in roles that advance their careers and enrich their lives. At Mercier Consultancy Group, we are committed to delivering a premium candidate experience from the very first point of contact through to successful placement and beyond.
Job Overview

We are currently seeking a talented and motivated individual to fill a Spanish Speaking Content Moderator Social Media position in Bulgaria, representing a unique and rewarding opportunity within the dynamic social media industry. In this role, you will be responsible for reviewing, evaluating, and moderating user-generated content across leading social media platforms, ensuring that online communities remain safe, respectful, and in full compliance with platform policies. This is an exceptional opening for Spanish-speaking professionals who are passionate about digital communication, online safety, and social media, and who are eager to build a meaningful international career in Sofia, Bulgaria.
Key Responsibilities

• Review and moderate Spanish-language user-generated content - including text, images, videos, and comments - across major social media platforms to ensure compliance with community guidelines and platform standards.
• Identify, assess, and action content that violates social media policies, including harmful, abusive, misleading, or otherwise inappropriate material, applying consistent and fair judgement at all times.
• Escalate complex or sensitive content cases to senior moderation teams or specialist departments in accordance with established workflows and protocols.
• Accurately document moderation decisions and outcomes within internal content management systems, maintaining detailed and reliable records for reporting and quality assurance purposes.
• Stay fully up to date with the latest social media platform policies, community guidelines, and content moderation best practices, adapting to policy changes quickly and efficiently.
• Collaborate closely with team leads, quality analysts, and fellow moderators to ensure a consistently high standard of content review across all Spanish-language social media channels.
• Participate in regular feedback sessions, coaching programmes, and calibration exercises to continually improve moderation accuracy and personal performance metrics.
• Support the wider content moderation team in identifying emerging trends, new types of harmful content, and potential risks within the social media landscape, contributing to proactive platform safety initiatives.

Requirements

• Native or fluent Spanish language skills (both spoken and written) are essential for this role, as all content reviewed will be in Spanish.
• Valid EU passport is mandatory.
• A good working knowledge of English is required for internal communication, training materials, and reporting purposes.
• Prior experience in content moderation, trust and safety, customer support, or a related social media industry role is advantageous, though not strictly required - full training will be provided.
• Strong resilience, emotional intelligence, and the ability to professionally manage exposure to potentially distressing or sensitive content within a structured support environment.
• Excellent attention to detail, sound analytical thinking, and the ability to apply policy guidelines consistently and accurately under time pressure.
• Comfortable working on-site in Sofia, Bulgaria, and able to adapt to a structured shift-based working environment within a diverse, multinational team.

Benefits
What We Offer

• Competitive Monthly Salary
• Fully Paid Training provided by industry specialists
• Comprehensive Health Insurance
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation upon arrival
• Monthly Performance Bonus rewarding your hard work and dedication
• €1,500 One-Time Signing Bonus exclusively for new hires
• Structured career development pathways and internal promotion opportunities within the social media industry
• A vibrant, inclusive, and multicultural working environment in the heart of Sofia
• And Much More...

Life in Bulgaria

Relocating to Bulgaria opens the door to an extraordinary European lifestyle that effortlessly blends history, culture, and modern living. Bulgaria is home to a thriving capital city in Sofia, where centuries-old architecture sits alongside contemporary restaurants, buzzing café culture, and a vibrant arts scene. The country enjoys a diverse climate with warm, sunny summers and picturesque snowy winters - perfect for outdoor adventures in Bulgaria's stunning mountain ranges and along its beautiful Black Sea coastline. With a remarkably low cost of living compared to most Western European capitals, Bulgaria offers an incredible quality of life that is hard to match.

For professionals exploring Spanish-speaking jobs and Jobs in Bulgaria, Sofia is rapidly emerging as one of Europe's most exciting destinations for international talent. Bulgaria's culinary scene is rich and diverse, offering everything from traditional Balkan cuisine to international dining experiences, all at very accessible prices. The warmth and hospitality of the Bulgarian people make settling in straightforward and enjoyable, and with a growing expat community already thriving in the city, you will quickly feel right at home. Whether you are drawn by professional ambition, a desire for adventure, or the exceptional benefits on offer, Bulgaria represents a genuinely outstanding destination for your next career move.
How to Apply

If you are a Spanish-speaking professional ready to take the next exciting step in your career and are interested in this outstanding Spanish Speaking Content Moderator Social Media position in Bulgaria, we would love to hear from you. This is a rare opportunity to join a world-class social media project, enjoy a fully paid relocation to one of Europe's most affordable and welcoming cities, and benefit from a generous package that includes a €1,500 signing bonus and monthly performance rewards. Do not miss your chance to be part of something exceptional - click Apply Now to submit your application today and a dedicated consultant from Mercier Consultancy Group will be in touch with you promptly. We look forward to welcoming you to the team.