Spanish Speaking Customer Advisor (Remote in Greece)

About the job Spanish Speaking Customer Advisor (Remote in Greece)

*** This role is remote in Greece only***

Job Title: Spanish-Speaking Customer Care Advisor
Location: Remote (Must be residing in or relocating to Greece)
Employment Type: Full-time

About the Role

Are you a fluent Spanish speaker looking to build a career in a sun-soaked Mediterranean paradise? We are looking for an enthusiastic Spanish-Speaking Customer Care Advisor to join our growing remote team in Greece.
In this role, you will deliver exceptional support to Spanish-speaking customers via phone, email, and chat, resolving inquiries efficiently while ensuring a high-quality service experience. You will work 100% remotely from anywhere within Greece, backed by comprehensive training and continuous support.

What We Offer

• Competitive Compensation: €1,045.72 gross per month (paid across 14 salaries per year, including Christmas, Easter, and summer bonuses).
• Performance Bonus: Up to €150 monthly KPI bonus.
• Full Relocation Package (If moving from abroad):
  
  • Paid initial flight ticket to Greece.
  • 2 weeks of company-paid hotel accommodation upon arrival.
  • Assistance with administrative setup (tax number, work permit, health registration).
• Work Essentials: Complete, high-spec IT equipment shipped directly to your home.
• Work Flexibility: Fully remote setup-work from any island, coastal town, or vibrant city in Greece.
• Career Development: Structured growth pathways, internal mobility programs, and ongoing training opportunities.
• Company Perks: Inclusive international culture, virtual team-building events, and corporate health benefits.

Key Responsibilities

• Deliver friendly, prompt, and professional customer service to Spanish-speaking clients.
• Resolve inquiries regarding orders, products, account settings, and general service questions.
• Communicate effectively across multiple channels (inbound calls, chat, and email).
• Maintain accurate customer records and log interactions in our CRM system.
• Collaborate with supervisors and team leads to continuously hit individual and team KPIs.

Requirements

• Language Skills: Native or fluent in Spanish (C1/C2) and upper-intermediate English (B2 minimum).
• Location: Must currently reside in Greece or be willing to relocate.
• Tech Savvy: Good basic digital skills and comfort using cloud-based tools and CRM platforms.
• Soft Skills: Excellent active listening, empathy, problem-solving ability, and clear communication.
• Home Office Setup: A quiet work area with a reliable, high-speed internet connection.

Why Join Us?

Whether you are already living in Greece or dreaming of starting a new chapter under the Greek sun, this position provides a stable, rewarding remote career with genuine opportunities to progress into senior, quality assurance, or team leader roles.
Ready to apply? Submit your CV in English today to kickstart your journey!