Spanish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Spanish Speaking Rent-a-Car Consultant
About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting top multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on offering a truly premium candidate experience from first contact to successful placement. At Mercier Consultancy Group, your career journey is our priority, and we are committed to matching exceptional people with exceptional opportunities.
Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a Spanish Speaking Rent-a-Car Consultant position in Bulgaria, based on-site in the vibrant capital city of Sofia. This role sits at the heart of the travel industry, where you will be the first point of contact for Spanish-speaking customers seeking seamless and memorable vehicle rental experiences across Europe. If you are passionate about travel, customer service excellence, and are ready to take your Spanish-speaking career to the next level, this is the ideal role for you - and one of the most exciting Spanish-speaking jobs available in Bulgaria today.
Key Responsibilities

• Assist Spanish-speaking customers with vehicle rental bookings, modifications, and cancellations via phone, email, and live chat channels within the travel industry environment.
• Provide expert guidance on available vehicle categories, rental terms, insurance options, and pricing to ensure customers make confident, informed decisions.
• Handle customer inquiries related to travel itineraries, pick-up and drop-off locations, and cross-border travel regulations with accuracy and professionalism.
• Process reservations and payments using internal booking and CRM systems, ensuring all customer data is recorded correctly and securely.
• Resolve customer complaints, escalations, and service disruptions swiftly and empathetically, maintaining the highest standards of customer satisfaction.
• Collaborate with travel partners, airport desks, and third-party service providers to ensure smooth rental operations and customer handovers.
• Upsell and cross-sell additional travel and vehicle-related services such as GPS navigation, child seats, and comprehensive insurance packages where appropriate.
• Stay up to date with travel industry trends, seasonal promotions, and fleet availability to deliver timely and relevant information to customers.

Requirements

• Native or fluent Spanish language skills - both spoken and written - are essential for this role; proficiency will be assessed during the selection process.
• Valid EU passport is mandatory for relocation and employment eligibility purposes.
• Previous experience in customer service, travel, hospitality, car rental, or a related field is highly desirable.
• Strong communication and interpersonal skills with a genuine passion for delivering outstanding customer experiences in the travel industry.
• Comfortable working with digital booking systems, CRM platforms, and standard office software; quick to learn new tools and technologies.
• A proactive, team-oriented attitude with the ability to work effectively in a fast-paced, multicultural on-site environment in Sofia, Bulgaria.

Benefits
What We Offer

• Competitive Monthly Salary reflective of your experience and expertise within the travel industry.
• Fully Paid Professional Training to prepare you for every aspect of the Spanish Speaking Rent-a-Car Consultant position in Bulgaria.
• Comprehensive Health Insurance coverage from day one of employment.
• Fully Paid Relocation Package including round-trip flight, airport transfer, and hotel accommodation upon arrival in Sofia.
• Monthly Performance Bonus to reward your dedication and outstanding results.
• €1,500 Signing Bonus - a one-time welcome reward exclusively for new hires joining Mercier Consultancy Group.
• And Much More - including career development opportunities, a supportive multicultural team, and an enriching life experience in the heart of Europe.

Life in Bulgaria

Relocating to Bulgaria offers a truly rewarding lifestyle that blends rich cultural heritage, stunning natural landscapes, and an energetic modern city life. Sofia, the capital of Bulgaria, is a cosmopolitan European city with an impressive array of museums, galleries, restaurants, and entertainment options that cater to every taste. Bulgaria enjoys a diverse climate - from warm, sun-drenched summers perfect for exploring its beautiful Black Sea coastline, to crisp winters ideal for skiing in world-class mountain resorts such as Bansko - making it a destination that offers something extraordinary in every season.

Beyond its natural beauty, Bulgaria is celebrated for its remarkably affordable cost of living compared to other European capitals, allowing you to enjoy an exceptional quality of life without compromise. The country's cuisine is a delightful journey of bold flavours, fresh ingredients, and time-honored culinary traditions that will captivate your palate from your very first meal. For professionals exploring jobs in Bulgaria - particularly Spanish-speaking jobs in the thriving travel sector - Bulgaria represents an unparalleled opportunity to grow professionally while immersing yourself in one of Eastern Europe's most welcoming and culturally vibrant societies.
How to Apply

Are you ready to launch an exciting new chapter in your career? This is your opportunity to secure one of the most rewarding Spanish-speaking jobs available today - the Spanish Speaking Rent-a-Car Consultant position in Bulgaria - with a full relocation package, a generous signing bonus, and the backing of a world-class employer. We encourage all qualified candidates who meet the above requirements to take the next step and click Apply Now to submit your application. Our dedicated recruitment team at Mercier Consultancy Group will review your profile and be in touch promptly. We look forward to welcoming you to our team and to the extraordinary journey that awaits you in Sofia, Bulgaria.