Our client, a leading global igaming company, is looking for a
Spanish VIP Sportsbook Managerto join their team. The ideal candidate is a passionate and results-driven professional who excels at engaging with players and delivering exceptional service. As a VIP Manager, your mission is to enhance and personalize the VIP player experience, fostering long-term loyalty and maximizing player value.
This role is office based and is being offers a salary of €42K + up to €5K monthlybonus.
Role and Responsibilities - Building and maintaining strong relationships with VIP players
- Analyzing player behavior and ensuring a personalized VIP experience that meets their needs
- Monitoring player performance and making informed decisions regarding bonus
- Resolving client issues promptly and effectively
- Ensuring compliance with relevant sportsbook regulations
- Meeting or exceeding KPI targets
Education, Skills, and Experience - Native-level Spanish (written and spoken)
- Fluent English (C2 level)
- At least 2 years of experience in Sportsbook igaming, including 1+ year in VIP Management for the Spanish market(non-negotiable)
- In-depth knowledge of Sportsbook products and player behaviors
- Strong customer service and sales skills, with a proactive approach
- Detail-oriented with excellent analytical skills
- Willingness to work shifts based on business needs
What the Company Offers - Office-based in Limassol (no remote flexibility, only late shifts can be worked from home)
- Up to €42K gross starting salary
- Comprehensive bonus scheme of up to €5000/month !!!
- No night shifts
- Shifts are scheduled between 09:00 and 02:00
- A range of benefits
- You can earn more than €100K in this job incl bonuses!!!
Apply with your CV in
English, por favor!
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Department CRM and VIP Role VIP Account Manager Locations Limassol Yearly salary €28,000 - €42,000 Employment type Full-time