Support Engineer with French or Spanish

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Visual Basic Support Engineer with French or Spanish

Location: Poland

Roles and Responsibilities:

• Proficient in language French/Spanish + English and good communication with the Business users
• Good knowledge on Visual Basic, Net and SQL
• Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
• L2 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
• RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
• Interact with customers on reported issues and manage customer expectations
• Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
• Identify operational improvements and report it to Support lead / regional tower lead
• Maintain CI/CD pipelines and automated deployment tools from a support perspective
• Support Engineers will also support testing activities by creating test data and executing test cases as required.
• Technical skills required include, but are not limited to the following: Visual Basic, Net and SQL

Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.