Associate Account Manager (PGA) - Spanish & English Speaking

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Associate Account Management (PGA) - Spanish

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Partner Growth & Agility (PGA) Associate's primary responsibility is to ensure that Expedia Group's partner product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.

In doing so, PGA Associates will also continuously work with Expedia Group's partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.

The team ensure that the Expedia Group brands' global customers always find the most suitable property for their dream trip wherever they want to go, and that our partners can effectively, efficiently and throughout the year, reach Expedia Group's full breadth of global traveler demand.

In this role you will:

By providing and analyzing data specific to their market, PGA Associates will work closely with hotel partners to:

• Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
• Secure promotional offers to support the brands' merchandising and marketing efforts

• Educate partners on the self-service features available on Expedia Partner Central
• Re-establish relationships with dormant partners
• Support demand generation
• On a daily basis engage with a benchmarked volume of partner interactions (calls), within the shared portfolio of your team; ensuring engagement and feedback to optimize content, rates & availability competitiveness & promotional offers on the Expedia sites to increase customer conversion

Experience and Qualifications:

• Bachelor's Degree; or equivalent experience (Minimum 2 years of experience in similar environment) and proficiency in English & Spanish languages
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
• You have an appetite for innovative technology, fast-changing business environment, data driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
• Hungry, determined, motivated, willing to take action and results-focused
• Proven persistence when facing challenging situations
• Ability to effectively communicate to various levels and through a variety of communication channels
• Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

You can find the benefits for this location and any collective agreement that may apply here.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.