Client Relations Officer (Spanish Speaker)

The Company:

Colmex Pro Ltd is a regulated, growing financial company specializing in US stocks and the forex industry, centered in Limassol, Cyprus, and established in 2010, providing brokerage trading services on equities, CFDs, FX, and crypto.

At Colmex Pro, we believe our greatest strength is our people. That's why we don't hire for perfect, we hire for real. We're looking for individuals who bring genuine energy, fresh ideas, and a mindset that aligns with our values.

We're committed to aligning with our clients' interests, and we know that starts with the team we build. We carefully choose our associates and empower them with the authority, tools, and support they need to deliver exceptional work and lasting client satisfaction.

Bring your personality, your perspective, your potential.

Let's grow together.

The Role:

We're looking for a Client Relations Officer - Spanish Speaking to join our dynamic team in Limassol.

In this role, you will be the first point of contact for our Spanish-speaking clients - assisting with financial transactions, providing excellent service, and ensuring their overall experience reflects our company's values and standards.

If you are client-oriented, proactive, and enjoy building meaningful relationships, this role offers a great opportunity to grow within a professional and international environment.

Job Responsibilities:

• Welcome and assist clients visiting the company.
• Support clients with financial transactions and account-related inquiries.
• Provide accurate information on the company's products and services.
• Negotiate terms and conditions with clients when required.
• Build and maintain strong, long-term business relationships.
• Deliver top-quality customer service aligned with company standards.

Job Requirements:

• Fluency in Spanish and English (both written and spoken) is mandatory.
• Proven experience in a client-facing or customer relations role is required.
• Bachelor's degree in Business, Finance, Marketing, or a related field.
• Excellent proficiency in Microsoft Office applications.
• Experience in sales or portfolio management will be considered an advantage.
• Strong communication and interpersonal skills with a customer-focused mindset.

What We Value:

Professionalism: You represent the company with integrity, confidence, and care.
Customer Focus: You build trust and long-lasting relationships.
Teamwork: You collaborate effectively and communicate openly.
Growth Mindset: You're eager to learn, improve, and contribute to success.

What We Offer:

• Competitive salary package, based on experience and qualifications.
• Private medical insurance from day one.
• Opportunities for professional learning and growth (Inhouse and External Trainings).
• Sports Activities.
• Coverage of 50% of the commuting expenses (for employees living outside of Limassol).
• Team events and company-sponsored corporate activities.
• Team bonding and corporate Events.
• Be part of a dynamic and creative team with a positive and friendly atmosphere.

Monday to Friday, flexible 8 hours between 08:00 - 19:00

We Are Hiring - Not for Perfect. For Real.
Colmex Pro is an Equal Opportunity Employer committed to promoting equality and diversity.
We appreciate the interest of all applicants.

Your application will be treated with complete confidentiality.
Due to the high volume of applications, only applicants selected for an interview will be contacted by our Human Resources department.