Collection Specialist with Spanish

Your Job

Candidates for the job should possess strong critical thinking skills and have a demonstrable ability to not only solve problems, but also to help implement those solutions throughout the business. In addition, the Collection Specialist must be proactive, team-oriented, possess good interpersonal communication skills, and should have a deep commitment and willingness to achieve success, both on a personal and a company-wide level.

Our Team

You will join our new team being formed in Luxembourg. As part of our team's expansion, we are currently selecting a new office which will be located in either Main Station, Cloche D'Or or Howald districts.

What You Will Do

• Manage customer accounts via collection software and strategic planning, enlisting the efforts of customer service and in-market collection team when necessary to accelerate the collection process
• Communicate material issues and trends to in-market credit managers and/or other relevant parties.
• Recommend payment hold status on counterparties that pay beyond acceptable terms
• Identify, research, and resolve counterparty payment discrepancies (quality claims, unearned discounts, pricing, and quantity disputes, etc.).
• Assist counterparties via phone or email by providing any requested invoice information to resolve timely payment delay.
• Approving financial release by applying defined financial release rule sets
• Participate in periodic calls with business teams to share/review collection performance of assigned portfolio.

Who You Are (Basic Qualifications)

• Business degree preferred from an accredited institution
• Several years of relevant experience in desired role
• Basic accounting proficiency
• Expert level in English and Spanish language is mandatory
• Ability to work on a team as well as be self-directed with independent decision-making capabilities
• Possess strong communication and negotiation skills to handle simple and/or complex situations
• Must be resourceful, results driven and able to multi-task and prioritize work with a sense of urgency

What Will Put You Ahead

• Experience in large multi-national organizations preferably in manufacturing or construction industry
• Accounts receivable knowledge/experience
• Proficiency with Microsoft Office products (Outlook, Excel, Word, Power Point, etc.)
• Familiarity with GetPAID collections software

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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