Contract - Licensing Specialist SMB (Spanish speaking)

Job description

Job Title: Licensing Specialist, SMB (Spanish Speaking)

Location London Hybrid: You will be required to be in the London or Reading office once a week

Target Start Date: August 2025

Contract duration: 12 months

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

About the Project

We are seeking a Spanish speaking Licensing Specialist to work with a global software vendor client and support the client's Small and Medium-sized Business (SMB) customers. This role is suitable for someone open to relocating to London or Reading as the client has offices in both locations. We require a proactive individual with excellent communication and analytical skills to manage a high volume of self-declaration style licensing reviews and cyber services across a broad SMB customer base. These reviews are designed to support compliance assurance and generate tailored insights based on industry benchmarks and customer segmentation. Using a technology-enabled model, you will engage a large volume of customers efficiently, whilst contributing to revenue generation through insights that support the client's licensing model. While support and training will be provided, a proactive and self-sufficient work ethic are vital.

Essential Skills & Experience

• Fluent English (written and spoken) and Spanish (ideally Catalan)
• Excellent communication, interpersonal, and presentation skills
• Strong analytical, problem-solving, and data analysis skills (proficient at Excel)
• Proactive, self-directed, and adaptable with a commitment to continuous learning
• Ability to work independently and as part of a team

Desired Skills & Experience

• Bachelor's degree in a related field
• Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude.
• Experience in software asset management (SAM), IT compliance, cybersecurity, or customer success management.
• Relevant certifications (e.g. CSAM) are a plus

Deliverables - responsibilities but not limited to;

1. Manage a defined portfolio of SMB customers.
2. Conduct self-declaration licensing reviews at scale, encompassing both newly established and existing service offerings.
3. Collect, analyse, and interpret data related to software licenses and compliance.
4. Generate tailored insights using industry and customer benchmarks.
5. Proactively identify and address potential compliance issues.
6. Provide customers with clear, actionable insights and recommendations to help them meet licensing expectations, resolve compliance issues and optimise their software usage.
7. Build and maintain strong relationships with customers and internal client stakeholders.
8. Contribute to revenue growth by exceeding KPIs and delivering high-impact customer engagements.
9. Contribute to the continuous improvement of licensing processes and services.
10. Manage multiple complex projects successfully, prioritising tasks to deliver optimal results

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company.')