Credit & Collections Specialist with Spanish & English

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Credit & Collections Specialist with Spanish & English
Location(s)
Krakow
Responsibilities

• Collection of receivables for customers from Spain and the UK,
• Regular verification of customers' balance of accounts,
• Investigation of reasons for unpaid invoices and document reason in SAP, sending out of demand letters for payment,
• Identify accounts that require special attention and proactive enforcement in relation to achieving targets,
• Updating account status records and documenting collection efforts
• Email and phone communication with clients in Spanish & English,
• Collection cycle and reduce Past Due Receivables,
• Performing credit assessment and setting credit lines per Customer,
• Support Bad Debt Reserve and Write Off processes,
• Processing of all the clearing of all invoices with credit notes using SAP,
• Cooperation and communication with other internal departments of PerkinElmer as: Customer Service, Sales, Service, General Ledger, Digital Transactions and more.

Basic Qualifications

• Very good level of Spanish & English - at least CEFR B2 level
• Open-mined team player with a positive attitude,
• Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments,
• Working knowledge of SAP experience or other ERP will be an asset.

Preferred Qualifications

• Must be professional and ethical with high integrity,
• Should have excellent analytical skills,
• Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests,
• Supports and contributes to process improvements,
• We are also open to hire a candidate with previous Customer Service experience who has an analytical mindset and willingness to develop in accounting.

What we offer:

• Private healthcare including dental care - MEDICOVER,
• Life and long-term disability insurance - GENERALI,
• Gym card - MULTISPORT,
• Social Fund Subsidies,
• Tuition reimbursement,
• Referral awards,
• Internal career development opportunities in multiple business areas,
• and up to 4 additional days of vacation by length of service in the company.