Credit Control Analyst (Spanish Speaking)

Entity:
Finance

Job Family Group:
Finance Group

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably in is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

About the role

In charge of collections activity for the relevant portfolio supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy. This includes regular contact with internal/external partners in order to reach yearly goals/targets.

Key Accountabilities

• Effective cash collection and monitoring of customer accounts in compliance with bp's Credit standards & policies
• Supervise credit violations and inform / involve all relevant partners within their DOA
• Dealing with customer accounts and keeping them fully reconciled
• Coordinating AR activities in the relevant ERP systems
• Adhere to the Team's regular KPI's (such as working conditions and performance)
• Deal promptly with customer disputes / issues in order to secure payments as per the escalation path
• Maintain and develop working relationship with Crossfunctions (incl: Sales, Customer Service team etc)
• Be able to identify key, strategic or high-risk business customers and issues and initiate actions with the relevant partners
• Apply all communication channels to resolve issues and perform daily tasks
• Participate in Continuous Improvement efforts, initiate and raise "quick wins"
• Compliance with all relevant Credit Management-related and QMS/EMS policies

Requirements

• Any kind of College Degree or Economics (High School) or equivalent experience in similar position with relevant language and hard/soft skills
• Proficiency in English and Spanish
• Able to work afternoon shift (13:30-22:00) at least 2 weeks/month
• Able to deal with sophisticated situations independently while maintaining the right balance of customer and business focus
• Able to produce consistent, high-quality information within tight deadlines
• Aware of bp's Values & Behaviors
• Has a potential for further growth

Why join our Team?

We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Analytical Thinking, Business process control, Commercial Acumen, Credit Management, Customer centric thinking, Digital Fluency, Financial Reporting, Internal control and compliance, Negotiating, Risk Management, Stakeholder Engagement

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.