Deployment Project Coordinator with Spanish

Responsibilities :

JOB FUNCTION

As a member of Lexmark's Managed Print Services (MPS), the MPS Order Coordinator will manage printer deployments and existing device management for customers, coordinating with internal departments and external partners. The Order Coordinator handles hardware orders, deliveries, installations, returns, disposals, and data tracking for inventory and asset management.

Does this appeal to you? Become part of our team!

YOUR ACTIVITIES:

• Manage Siebel Service Requests and exceptions
• Place and monitor orders/shipments
• Manage customer return orders and disposal of old devices
• Coordinate with internal and external partners for service delivery and issue resolution
• Gather data on existing assets, confirm deliveries, and provide general assistance
• Track order-to-invoice and returns data in Siebel, manage inventory, and report project status
• Support Project Manager in identifying and resolving inventory discrepancies

YOUR QUALIFICATIONS:

Education & Experience

• Experience preferred in hardware deployments, order management or Logistics
• Experience in managing a project scope and resources
• Experience with working with Spanish customers
• Bachelor's Degree preferred
• Languages required: English, Spanish (Portuguese would be nice to have)

SKILLS:

Technical competence

• Proficiency with Microsoft Office tools: Excel, Word, PowerPoint.
• Excel skills are particularly important (pivot tables, data reconciliation)
• Experience with SAP and/or Siebel is a plus
• Excellent analytical, data reconciliation and problem solving skills

Personal characteristics

• Detail oriented
• Excellent communication skills in local language and customer service skills
• Individual must demonstrate a high level of business acumen; ability to get along well with diverse personalities - flexible
• Strong analytical and reasoning abilities. Mindset that enables solving complex problems in a fast-paced environment while delivering on service promises.

How to Apply ?

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