Order to Cash Analyst - Spanish Language - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented and proactive individual to join our Order to Cash (OTC) team in Pune. This role involves managing end-to-end OTC processes for B2B customers, including invoice creation, master data updates, debt collection support, and accurate month-end activities. The ideal candidate will possess strong accounting knowledge, fluency in Spanish (spoken, read, and written), and the ability to analyse and resolve customer queries efficiently.

What you will do

• Process and create invoices for B2B customers within agreed turnaround times.
• Ensure master data accuracy to support debt collection and payment receipt clearing.
• Perform reconciliation and generate reports including daily cash position, debtors ageing, and AR month-end reports.
• Reduce Days Sales Outstanding and revenue dilution through holistic OTC solutions.
• Support local markets and meet audit requirements consistently.
• Liaise with internal teams such as AP, Treasury, and leadership across shared services and local markets.
• Apply smart automation and Lean/Six Sigma techniques to optimise OTC processes.
• Engage in continuous improvement initiatives and risk mitigation strategies.
• Adhere to SOX controls, AR policy, and organisational KPIs.

Who you are

• Bachelor's or Master's degree in Finance or a related field.
• Proficient in Spanish (spoken, read, and written).
• Solid understanding of the Order to Cash process and basic accounting principles.
• Skilled in Microsoft Excel and ERP systems (preferably Oracle and SAP).
• Strong analytical and problem-solving capabilities.
• Effective communicator with a proactive approach to stakeholder engagement.
• Familiarity with telecom industry and B2B customer dynamics.
• Knowledge of AR forecasting tools and cash flow prediction.
• Demonstrates behaviours aligned with the Vodafone Way: customer obsession, innovation, speed, simplicity, trust, and teamwork.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work in a global shared services environment with exposure to international markets.
• Collaborative culture with cross-functional team engagement.
• Involvement in transformation programmes and process improvement initiatives.
• Experience in handling B2B customer operations and audit compliance.
• Development of language and technical skills through daily application.

What skills you will learn

• Advanced reconciliation and reporting techniques.
• ERP system navigation and automation tools.
• Stakeholder management and cross-functional collaboration.
• Process optimisation using Lean/Six Sigma methodologies.
• Enhanced communication and problem-solving in a multilingual environment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.