Senior Cash Collector with Spanish (+Portuguese)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Finance

Job Sub Function:
AP/AR

Job Category:
Professional

All Job Posting Locations:
Prague, Czechia

Job Description:

Main duties and areas of focus:

• Develop a detailed understanding of key customers process and systems

• Maintain a regular relationship with all internal stakeholders:

• Customer Services (focus on timely/efficient query and dispute resolution)

• Commercial/Key Accounts/Sales

• Ability to work independently and end-to-end on the assigned customer accounts. Managing credit exposure and taking credit (order release decisions)

• Develop and enhance I2C team members knowledge of local market and provide cover of duties and responsibilities in times of absence

• Ensure accurate information supporting the quarterly bad debt provisions review and submit write off requests for authorization in line with approval matrixes

• Active dispute management co-ordination. Resolution of aged disputes in co-operation with Customer Services, Pricing Teams etc.

• Adhere to relevant processes for Compliance, SOX and Audit requirements. Being introduced to corporate policies and procedures relating to AR, collections, credit exposure, bad debt and other policies and procedures related to this area

• Cash Collection for the assigned markets and countries in accordance with defined processes, finance principles and legislation

• Issuing of yearly Statements of accounts and on ad hoc basis when required.

• Aligning and matching of AR 's evidences with customers

• Identify doubtful debt and take corrective actions when vital

• Identify ARs trends and propose corrective measures

• Perform respective accounts receivable procedures in a timely manner

• Active involvement in identifying of potential improvements in I2C area

Key Competencies/Skills:

• University Bachelor's Degree or equivalent.

• Finance and accountancy experience

• Interpersonal skills

• Analytical skills

• Negotiation skills

• Prior experience working in a Collections and Credit management area

• Fluent in Spanish, very good English; Portuguese a plus

• Effective communicator.

• Proven track record in problem solving and strong negotiation skills

• Share important and useful information, stay focused on the issues

• Anticipate and manage competing and changing priorities

• Strong team player with the ability to develop strong relationships with business partners

• Knowledge of Sarbanes Oxley act and relevant controls required.

• Computer literate: Excel, ERP (SAP) & CRM (Salesforce.com) knowledge would be an added

value.