Spanish Bilingual Administrative Specialist - Onboarding Support

Job Description:

Are you a detail-oriented professional with strong Spanish and English communication skills? Join our team and play a key role in supporting new hires through a smooth and efficient onboarding experience.

Key Responsibilities

• Maintain and update employee records in internal systems
• Accurately enter and verify data in ATS and HR platforms
• Communicate with Spanish-speaking candidates regarding onboarding requirements and next steps
• Translate documents, forms, and instructions as needed
• Ensure completion of all required onboarding and compliance documentation
• Track background checks, reference checks, and other pre-employment requirements
• Provide administrative support to ensure a seamless onboarding process

Must-Have Qualifications

• Conversational and comfortable in both English and Spanish (spoken and written)
• At least 6 months of experience in a BPO setting or background in the retail or service industry, such as:
  • Consumer sales
  • Back-office support
  • ESL teaching
  • Hospitality
  • Service industry roles
  • Local BPO (email, chat, or back-office accounts)
• Strong attention to detail and organizational skills
• Driven, proactive, and eager to learn

Willing to complete 100% onsite training at Ayala Ave., Makati, then transition to a hybrid setup (3x a week) at: SM North EDSA (QC), Makati, Exxa Tower, or Alabang

What We Offer:

• HMO coverage
• Competitive compensation package
• Early regularization eligibility
• Fixed night shift schedule with weekends off
• Career growth and development opportunities
• Fun, fast-paced, and high-performance work culture

If you're passionate about delivering excellent support, thrive in fast-paced environments, and enjoy working with people from diverse backgrounds, we'd love to hear from you!

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What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?