Spanish Ecommerce Content Specialist

Do you want to join a business that brings joy to millions of people every year? Smartbox is Europe's leading gift experience business. That's right, we let people fulfil their dreams, which could be anything from driving a supercar or going parachuting, to having an epic spa day or staying in a luxury treehouse.

Smartbox is a ready-to-give experience that can be found on our website smartbox.com, at our online partners and in more than 17,500 points of sale, Smartbox boutiques, department stores, supermarkets and specialist retailers.

As our Spanish Content Specialist, you'll play a key role in crafting engaging content that not only captivates our Spanish audience but also drives results across the entire digital landscape. You'll join a dynamic Trading Team, collaborating closely with SEO, CRM, Paid Channels, and UX teams, giving you a full view of how an eCommerce powerhouse runs. If you have an eye for detail, a knack for organization, and a passion for storytelling, this is the place to unleash your creativity!

Key Responsibilities :

Content Management:
• Create, deliver, and manage high-quality digital content on our eCommerce sites and other platforms.
• Provide merchandising and linguistic support to the wider Online team.
• Edit content for grammar, spelling, punctuation, and style.
• Assist with the execution of campaign and promotional strategies.
• Efficiently prioritise, schedule, and manage online content and merchandising workload to meet business deadlines.
• Plan, provide, and manage all copy for CRM newsletters and automated campaigns
• Collaborate with other team members to promote synergies between markets or refine tools, workflows, and processes used by the team.
• Ensure all content follows best SEO practices and adheres to the company's brand guidelines.

Analysis and Optimisation:
• Monitor the performance of content across all digital media platforms.
• Conduct analysis to identify and drive increased revenue growth through merchandising, landing pages, imagery, and content.
• Assist with the optimisation of site navigation through the analysis of customer journeys.
• Track the impact of changes on revenue, profitability, conversion, and bounce rates.

Localisation:
• Localise all copy using translations, measurements, and cultural references.
• Perform QA and liaise with product owners, developers, and other stakeholders to investigate, fix, or overcome issues and challenges.
• Conduct competitor research and develop customer-converting ideas to test.

Essential Competencies/ skills :
• Minimum of 2 years coordinating and executing merchandising/eCommerce initiatives in an eCommerce environment
• Experience with website content management systems like Magento
• Efficient with excellent attention to detail
• Strong creativity
• Strong organisation and time management skills
• Ability to constructively express analytical insights to improve customer experiences
• Native Spanish
• Strong competency in English