Spanish-Speaking Content Moderator for Social Media Dept. In Athens, Greece

Mercier Consultancy is excited to announce an opening for a Spanish-Speaking Content Moderator in our Social Media Department, located in Athens, Greece! In this important role, you will play a crucial part in maintaining the integrity and quality of our clients' social media platforms. Your fluency in Spanish will enable you to effectively engage with our audience and manage a variety of user-generated content.

As a Content Moderator, your primary responsibilities will include reviewing content submissions, moderating user interactions, and ensuring compliance with community guidelines. Your attention to detail and critical thinking skills will help prevent the spread of inappropriate content while promoting constructive engagement among users. Join our team to make a meaningful impact on our clients' social media presence!
Responsibilities

• Monitor and moderate user-generated content across various social media channels in Spanish
• Review submissions to ensure compliance with community guidelines and brand values
• Engage with users through comments and messages, addressing concerns and inquiries promptly
• Identify and escalate any instances of inappropriate behavior or content within the community
• Collaborate with the social media team to enhance user engagement and community experience
• Analyze community feedback to inform moderation practices and improve content strategies
• Stay updated on current social media trends and effective moderation techniques

Requirements

• Fluency in Spanish and English, both written and verbal, is mandatory.
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Prior experience with social media platforms and content moderation is preferred
• Exceptional communication and interpersonal skills
• A keen eye for detail with the ability to work under tight deadlines
• Able to multitask and prioritize responsibilities effectively in a fast-paced environment
• Experience in content moderation, community management, or customer service is desirable
• A genuine enthusiasm for social media and a commitment to fostering positive online communities

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...