Mercier Consultancy Group is excited to offer a unique opportunity for a
Spanish Speaking Rent-a-Car Consultant to join a dynamic team in Sofia, Bulgaria. This role includes fully paid relocation, making it an excellent chance to advance your career while experiencing a vibrant new culture.
In this role, you will be the primary point of contact for Spanish-speaking clients, guiding them through the car rental process with professionalism and friendliness.
Responsibilities:- Assist Spanish-speaking customers with rental vehicle bookings, inquiries, and support.
- Facilitate smooth rental operations including vehicle check-in and check-out procedures.
- Ensure all rental agreements and documentation are accurate and compliant.
- Coordinate with the operations and maintenance teams to guarantee the availability and quality of rental vehicles.
- Deliver excellent customer service and problem resolution to enhance client satisfaction.
RequirementsRequirements:- Fluent Spanish language skills; English proficiency is advantageous.
- Experience in customer service or car rental industry preferred.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, client-oriented environment.
- Computer literacy and familiarity with rental software systems.
- Willingness to relocate to Sofia with full relocation support provided.
- Positive attitude and eagerness to provide top-tier customer service.
Benefits- Competitive Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Private Gym
- And Much More....