Portugal, LisbonPortugal, Lisbon

Willis Towers Watson

Fecha de publicación 02.06.2024

Administrative Assistant - Spanish speaker *

Job Description

The Role

As an Administrative Analyst for Health & Benefits, you will materially contribute to clients' benefits strategy by supporting the management of the carrier bid, procurement, and negotiation process, as well as a variety of activities related to the maintenance of the portfolio, premium calculations, and invoice reconciliation.

What will you do?

To support the delivery of that strategy, some of your tasks will be to:
  • Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards, and techniques
  • Design and distribute bid requests (RFP) to target carriers / vendors
  • Collect, summarize and analyze proposal findings
  • Prepare placement / renewal deliverables for clients
  • Support the production of benefits plan design and reporting publications
  • Process, project and transaction management
  • Support policy renewal activities
  • Support claims management
  • Monthly reconciliation of commissions and performing commission estimates
  • Follow regulatory procedures as defined by the originating country

You will have the ability to significantly grow your benefits acumen, and financial, client, and project management skills by working on cutting edge projects alongside leaders in the industry


What are we looking for?
  • Preferable but not mandatory 3 years or more, of experience working with health and benefit plans and their financials, doing life and/or health insurance operations processes (e.g. invoice and billing, policy administration, renewals, claims, enrolment).
  • University degree (preferably in a program with a heavy emphasis on mathematics or business)
  • Proficient in Spanish
  • Experience in Front Office activities and customer management
  • Experience with data entry, validation, and manipulation
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

What's in it for you?

In WTW, you'll find a professional yet friendly and easy-going environment in an office based in a fast-growing European capital. Come join a team of dynamic and motivating colleagues!

In addition to our attractive remuneration package, we offer:
  • Work-life balance. Mobile working or in the office? Flexible working hours? Sure, no problem. We decide together as a team when and where we work. Hybrid working is more than just a buzzword for us.
  • Monetary benefit. An attractive, performance-related remuneration system.
  • Internationality. An international management consultancy and the security of a global corporation with renowned customers.
  • Development opportunities. A steep learning curve and sufficient freedom for individual career development: You will dive deep into a variety of topics, both on-the-job and in intensive specialist training.
  • Cooperation. Learning from each other and making decisions together, collegial, appreciative and dynamic.
  • Customer contact. Quickly take responsibility.
  • Corporate events. Together we celebrate our successes and our community

WTW is an equal opportunity employer

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