Billing & Invoicing Analyst (trilingual - English, Spanish & Portuguese)

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.

Job Description:

The Billing & Invoicing Analyst will provide data validation of Datasite invoices, including preparation and analysis, and reviewing invoice calculations to ensure accuracy. The Analyst is also responsible for manual invoice calculations on various Datasite products that facilitate the M&A lifecycle.

This is a hybrid role that requires on-site presence at our Heredia office 1-2 days per week. Remote work location must have high-speed internet access (minimum 25Mbps download & 5Mbps upload speeds)

Responsibilities:

• Review, analyze and prepare orders, ensure accuracy and completeness of billing data.
• Provide billing support by assisting internal customers with simple to moderately
• Resolve billing issues, such as discrepancies and disputes, by communicating with internal clients and other stakeholders.
• Collaborate with other team members to achieve timely resolution.
• Provide excellent customer service.
• Displays strong knowledge of basic invoicing processes and industry services.
• Provide cost updates, justifications, and adjustments.

Requirements:

• High level proficiency in English, Portuguese and Spanish - both written and verbal
• Bachelor's degree in business administration, accounting, or finance or related field or equivalent work experience.
• 2+ years related billing, accounting, or invoicing experience.
• Knowledge of Salesforce (or similar CRM) preferred
• Strong experience with Excel (formulas, pivot tables, etc.). Experience with concatenating a plus.
• Strong analytical and problem-solving skills with high learning agility.
• Proven ability to multitask in a time-sensitive and deadline-driven work environment.
• Strong communication skills, especially in explaining technical terms in a way non-technical .
• Ability to work in a team environment and excel in high-pressure situations while working independently with minimal supervision.
• Must be organized, detail-oriented, data-driven, and work effectively in a collaborative cross-functional and remote-work environment.
• Knowledge of M&A, financial or legal sectors an advantage, but not essential.

As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.