Job DescriptionWe are seeking a proactive
Spanish Speaking Credit Collection Specialist to join our dynamic team. In this role, you will play a key part in managing client relationships, ensuring timely payments, and resolving outstanding balances. If you're ready to use your problem-solving skills to help us maintain strong financial health, this opportunity is for you!
Responsibilities- Consistently engaging with clients via phone, email, or mail to provide friendly reminders about overdue payments
- Monitoring customer accounts to track payment statuses and identify outstanding invoices
- Assessing customer credit histories to evaluate risk levels and recommend appropriate credit limits or payment terms
- Working closely with internal teams to resolve disputes and facilitate prompt payments
- Maintaining confidentiality and security when handling customer financial data
- Managing internal credit reporting and participating in business reviews
QualificationsThe ideal candidate for this role should:
- Have the capability of managing multiple tasks and deadlines efficiently
- Have an excellent Problem-Solving Abilities to identify causes of payment delays and implementing appropriate solutions.
- Described as a clear, professional, and persuasive communicator in order to interact with clients, internal teams, and management.
- Work effectively with finance and sales teams to ensure coordinated efforts in collections.
- Be able to adapt to changes and open to continuous learning and process improvement
- Be a true team player with good interpersonal skills and also have a customer focused mindset
Desired expertise to be a successful candidate for this vacancy:
- 1-2 years relevant experience within the field of Credit & Collections, preferably in a multinational (SSC/BSC) environment
- Confident Spanish language knowledge (verbal, written)
- SAP knowledge is preferred
- Knowledge of HighRadius system is an advantage
- Outstandingly strong written and spoken English skills are essential